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Anybody? TIA

Hi All, I have an issue- trying to use a simple route-to number step in a vector and sending calls to external number. I want to send the VDN info (ex: 2000) as caller ID, but always the originator station's caller ID is being sent out. For example: Station 1000 is calling 2000, and when the...

Hi, It's pretty straight forward but unable to get around. I have a hunt group (Non-ACD) with 3 members and would want to play a message "all lines busy" when the members are on call. How do I program it in vector, below is my vector programming. but it does not play the all lines busy message...

No they don't, I believe EAS is a licensed feature and needs to be paid for.

A customer has CM 6.3 and would like to implement ACD (skill based hunt groups) and agents. They do not have any agent set up in the system, however there are agent licenses available. What would it take to implement this? we have configured agent login id but they are unable to login.

Nobody?

Have got request that I think could be achieved through variables, but would request your help please. CM 6.3. Customer is looking to record a dynamic announcement remotely, we can achieve this via remote-access feature- works well. But the challenge is this announcement is always playing (very...

4. 2 of them are for user registrations.

Yes thanks, but is there a way out from SMGR?

How do I get a report from SMGR of a list of SIP stations? TIA.

CM rel is 5.2 tenant partitioning is set to y. Night service extn is defined in the TN that attd is using. two attd's- one is set as principal and the second is day only. Call is coming through a vector step-- dial 0 to speak to the receptionist (route to number 1234, where 1234 is the attd 1...

No it does not work ssh admin@cdom.vsp ssh: cdom.vsp: Name or service not known

Avaya CM 6.3. I want to find the CDOM/ system platform IP of a CM, but cat /etc/hosts does not show the cdom IP. Could anybody suggest any alternate method?

Ok, how to be sure that WSO is not provisioned?

Thanks Ken. What if it is not? is there a way I can still upload the wav file as personal greeting?

Hi friends, I'm trying to upload a wav file as personal greeting. I think we can achieve this via WSO- but I'm unable to access WSO. I've tried mas ip/wso but it does not like it. What am I missing? please assist.

Can anyone advise?

How to achieve do not disturb feature on SIP phones (they are set up as 9630SIP phones in SMGR & 9608 SIP phones are being used)? It does not allow to create a do not disturb button on SIP phone. There are 6 members in the coverage answer group and call flow is via a VDN/ vector-> service hour...

As a system admin can we remove some old messages (not all) from a particular mailbox? can you help with the steps please. TIA.

How to change time in IP-Dect base station? I see it is using NTP servers, so I'm wondering if it will require downtime.