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  1. ciccotelli

    Software

    Try shorting the battery on the motherboard for about 10 seconds to reset the system to a clean config prior to installing the older version of software.
  2. ciccotelli

    Startalk Compatibility

    Telecomplus I would try and short the battery on the MICS motherboard prior to installing the older version of software so you start the system with a clean slate.
  3. ciccotelli

    Startalk Compatibility

    Thanks Telemarv. I did get a 2.01 and it works great. An interesting note. I had a problem initializing the system because it had a VMI interfaced Applied Voice Lingo on the system previously. The feature 903 to reset the new Startalk is the same as the VMI configuration code. I had to reset the...
  4. ciccotelli

    Startalk Compatibility

    Thanks telemarv. I have ordered the 1.9 Startalk software.
  5. ciccotelli

    Startalk Compatibility

    I'm trying to install a Startalk Flash 4 Ver 1.36 on a newer CICS version 30CGE02 NAT. The system recognize the ports as STK1, but it doesn't respond to F983, F985 or calling it. Are the systems compatible or could I have a defective Startalk?
  6. ciccotelli

    Can't connect WinSPM using an internal 56k modem

    I call the site and have the customer transfer me into *10. Should I have them blind transfer without me on the line? I would like to set up a DID for future use. Would I renumber the port to a DID to accomlish this?
  7. ciccotelli

    Can't connect WinSPM using an internal 56k modem

    I hear the modem at the distant end, I hear my modem tone but the 2 never connect and eventually SPM says carrier not detected.
  8. ciccotelli

    Can't connect WinSPM using an internal 56k modem

    I have no problem connecting with an external US Robotics modem, however when I try and use any of 3 internal 56K modems the connections always fails. Is there a setting on high speed modems or within SPM that allows for connections at 1200/2400 baud? Thanks.
  9. ciccotelli

    Connecting with WinSPM

    I am having trouble connecting manually with high speed internal modems at 1200/2400 baud. Using external US Robotics works fine, but none of my internal modems work. Is there a setting on internal modems to allow them to connect properly?
  10. ciccotelli

    How can I transfer to an extension after leaving message

    I've installed a NAM at a customer who had a Startalk. They used to dial * in while listening to a greeting or leaving a message to transfer to another extension. Now * exits the system. What am I missing? Appreciate any help. I can't see it in the books.

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