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I am now waiting on AVAYA to help as I have no idea how to change the date on the SQL database. I have verified all of the communications in the thread and im getting clean XML output i just cant sem to get past the date in september. Anyone know how to change the SQL date?

I have one scheduled for tonight. It's an active call center had to wait till after hours. Same conclusion I came too. When all else fails, reboot

I have a bcm50 running CCRS and for some reason it stopped pulling records one day laset month. I have run the IVU and the connections appear to be fine but no records will come over after Spetember 19th. I'm not sure what else to check as the everthing seems to be intact. Thanks in advance

I am having problems with Element Manager but when I access the BCM home page to download a fresh copy I just get an error message where application loader should be. I can access it from other laptops so I am sure it is an IE problem. I tried to uninstall and load Java fresh and IE 8 but I...

It was deeper than that but thanks for the post. I found an old thread and had to remove a couple of files using the OS2 interface. Here is the thread if anyone else finds themself in this conundrum. http://www.tek-tips.com/viewthread.cfm?qid=994842

feature 983 shows log, but when i enter any password combination i get invalid password or not allowed

I am working on a NAM running NVM 4.1. During a restore yesterday the system rebooted. I can no longer acces mailbox 102 with the default or old password. I tried resetting the admin password but still get invalid password everytime i try to log in. I came back today with a backpack CDrom...

That seems too simple. I have never used a SAP for anything other than CAP's but it makes perfect sense. Apparently just over thinking the problem. Thanks for the help.

I have a system with some remote phones in a building that appears to be out a range. Does anyone know of a repeater that will extend the signal for the remote phones? There is copper between the buildings with a point in between I can put some active equipment, but there is no fiber so I cant...

I recently loaded the new BCM50 RCC patch on two different 3.0 boxes,?but when I download the new Reporting and run the install I get a script error after the first reboot. SQL Server 2005 SQLCMD tool error in script; reports.sql This error comes up while the RCC database installer Utility is...

It is a 64 bit operating system. I don't know if the faxing will run in that environment.

The Administrator is the one doing the install. I hate to have them reload the operating system if it is not going to help, but i guess they could

I have a customer that recently installed the Call Pilot fax driver on all of his machines. They all work fine except for one machine. The fax driver goes through the entire installation process without errors but the fax printer never shows up in the printer file. Thanks in advance