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Hello; Have a BCM 50 where users complain they can't "pick up another call" from thier desk. Realized that no pickup groups were assigned. Now, intercom calls (within the office) can be picked up by F75. Before were "denied in admin". Now the users complain that it doesn't work with calls...

Just Curious - What kind of sets? Is it possible you are mixing type 7316E and 7316? I had a similar problem when I bought some refurbed 7316's.

Any other suggestions?

We have a problem with calls being "too loud" from one of our location: Background: Location # 1 (Main Location) BCM 50 SW Ver. 1.00.2 Location # 2 (Branch) BCM 50 SW Ver. 2.0.2 Location # 3 (New Branch) BCM 50 SW Ver. 6.0.2 Network is T1 MPLS with a CIR of 256kbps at the branch...

Thank you for the reply. Not what I wanted to hear, but at least I can stop the witch hunt. Best,

Good Morning. (BCM 50) I purchased some like new phones and didn't realize that I would be getting a 7316, not a 7316E model. I'm not sure what all differences are, but do know the small speakerphone button located between mute and headset isn't present (just plastic). When I connected the...

OK; I put several appearances on the receptionist phone and it worked. Thanks to all who suggested same. With the other phones that I had tested on (and were problematic), the problem was remedied by removing appearances of the line on other sets. For example, one of my employee's phones...

D Brewsky: Thanks for that post. I've been using BCM Monitor, but only the line monitor. Here's the output from an inbound call to a DID: I think from "number digits", it looks like it's sending 4 digits (which is what I have the BCM set to look for). Am I looking at this right? I *so*...

Hi; It's on all sets. The receptionist set, and all the other sets have one target line, and a prime line set to the intercom. I think that I've found a solution --- I dropped DRT down to after one ring instead of 4. Might there be repercussions from making this change that I have not...

Hello, and thanks. No, when I call in as the first call, it appears and rings straight-away. Thanks again, Slim

Hi; I might be a little over my head here, but here's the issue nonetheless: Background: BCM-50, T-1 PRI with 6 blocks of DID's. Installed 10/2004. Been working mostly without any incidents. I have a telecom and IT background, but have never been a "phone guy". Becasue the company that...

Jason, Awesome. I don't know what caused the default gateway reverted back to the 192.168.1.1 address, I had changed it to the "real" DFGW at install. A simple, easy fix. For that you get a star. Thank you very much! MLM

Hi, BCM 50, Installed for about 9 months, been having problems with Line Monitoring Service (lms) and Time Service (tmwservice). Vendor unable to resolve. At the suggestion of Nortel support to resolve the Time Service issue, recently patched to: BCM050.073-CORE BCM050.081-SOFTWARE...