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Try this... Start>Run and enter: regsvr32 urlmon.dll This fixes a problem i see many times where when a customer opens a new link, it opens a blank window... Worth a go.

At the top of the browser, go into Tools, then Internet Options, click on the Advanced tab at the top right, find and UNCHECK 'Enable third party browser extensions', click OK, *restart* the PC, and try again.

Just an idea, maybe you could try deleting the email account from Outlook, then adding it again?

Maybe there an invalid proxy server configured in Internet Options>Connections>LAN settings?

Mabye try going into start>run>msconfig, clicking on the startup tab, and seeing if you can see it in there. If so, untick it and reboot. I had a guy with some spyware related shortcut that kept reappearing on his desktop every time he restarted his machine, unchecking it from the startup list...

I work for a broadband ISP tech support, and I see this frequently, customers with XP calling up, and their Local Area Connection has been bridged with the firewire connection. They usually aren't even aware what a network bridge is, let alone how to create one. I'm still not sure why XP gets...

Blank pages when clicking on links that open new explorer sessions is caused by an attempt to install an older version of Internet Explorer over a newer version. Unregistered the urlmon.dll entry in the windows registry before bringing the message that "the current version of IE is newer than...

Sorry I've just noticed that you said you've already run the Sasser worm removal tool from symantec. Try going to www.microsoft.com, clicking on 'more downloads' at the botton of 'popular downloads' on the right, and the 4th one down is a tool that searches and removes variants A-F of the...

You have the sasser worm mate. Go to www.nethomehelp.co.uk, on the left hand side you'll see a link 'Sasser Removal', in the quick links section. Click on that, and it will show you an example of the shutdown message you're experiencing, plus details on the Sasser worm and it's removal. When...

Why is it that when going into control panel, then network conections, then right clicking of the local area connection, and going to properties, then clicking on the advanced tab in order to turn on the xp firewall, that on some xp systems the advanced tab isn't there, so therefore i'm unable...

The connection is fine, we have a valid IP address, and can ping websites successfully, and can download email via Outlook Express no problem. However when we load up Internet Explorer, we get a box come up saying "Creating of file mapping failed". We click 'Ok', the message keeps popping up...