Outlook keeps popping up asking for username and password

[markjrees]

We've got a client with Outlook 2000. They've got two internet mail accounts set up on it.

Every couple of minutes when outlook does a send and receive it always pops up on-screen asking for the username and password of the second account. The username and password are already entered PLUS there is a tick in the remember password box. if they click ok the e-mails all come through as expected.

Is there any way to stop the username and password box from popping up all the time?

thanks for any response.

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[dawnrayd]

Just an idea, maybe you could try deleting the email account from Outlook, then adding it again?

 

[smah]

Even though this says OE, it applies to Outlook as well:

http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

 

[petermeachem]

That solution doesn't always work. Didn't for me, gave up and stopped using Outlook.

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