Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: docit
  • Order by date
  1. docit

    BCM450 - Route incoming number to external number without device/phone

    Is there a way to route incoming calls from a specific number to an external number without having to connect a physical phone or in this case a fax device. Incoming number 201-546-1234 ----> route to external fax ------> 919-632-2214
  2. docit

    Ringing service engages although set to Manual

    The set is part of a hunt group.
  3. docit

    Ringing service engages although set to Manual

    We have BCM450 with IP1230 phones. Our ringing service is set to manual and works correctly when out of the office. I was recently asked to not let any calls on the main receptionist phone go to voice mail. So I Cleard Fwd No Answer and all internal calls do not go to voice mail. External...
  4. docit

    BCM450 - Forwarding to Long Distance Code

    I love the wisdom. With a little more patience I waited and the call does go through. If anyone knows how to bypass the message that would be great. Thank all of you for your assistance. Seems it could still be confusing but it does work. Thank all of you very much.
  5. docit

    BCM450 - Forwarding to Long Distance Code

    If 3335 just dials 8888 they are required to provide the 4 digit long distance code.
  6. docit

    BCM450 - Forwarding to Long Distance Code

    Sorry me try to clarify. A. The extension for a phone set is 3333. B. Phone set 3333 is forwarded to 8888 which routes to 1561-xxx-xxxxPPPP1234 Scenario A. 1. Employee at extension 3335 calls 3333 2. Employee is asked to enter the Long Distance Code 3. Valid long distance code...
  7. docit

    BCM450 - Forwarding to Long Distance Code

    An access code is only required if someone is making a long distance call. It is not required for calling other extensions or local calls.
  8. docit

    BCM450 - Forwarding to Long Distance Code

    Yes. We have 4 digit internal extensions that we used for calling internally.
  9. docit

    BCM450 - Forwarding to Long Distance Code

    A called received from the outside works. An internal call still requires the code. I have programmed in as much as 6 seconds But it still will not work for internal calls without the long distance code. IF you type in a long distance code, the call works. The Dial String...
  10. docit

    BCM450 - Forwarding to Long Distance Code

    Sorry not for Charm City for norstarboy125 .... I flagged one for deletion. But I don't think it was. Status... Almost there. Followed steps below provided by CurlyCord.(Thanks) It works for outside calls, but internally you still have to enter the long distance access code. Preference...
  11. docit

    BCM450 - Forwarding to Long Distance Code

    ....SupportDude (TechnicalUser) Are you trying to forward using routing or using Feature 4 at the telephone? Trying to use phone system forwarding feature on phone. If you're trying to use routing I don't see a des code configured to use route 3. Assuming you're using des code 6789 you need...
  12. docit

    BCM450 - Forwarding to Long Distance Code

    Answers For ----SupportDude (TechnicalUser) 30 Aug 13 13:16 Question 1 - Can you dial your cell from your desk successfully? .... Yes Question 2 - What is the deal with route 3? (external number is added IN FRONT OF whatever the user dials) ... Thought that was how it was...
  13. docit

    BCM 450 - Forward phone to long distance exchange with required long distance code

    When I try to do a forward under normal conditions I have to put in the long distance code. With the settings above, nothing really happens. A timer starts on the right like with any call and then it just disconnects. Yes I have tried different numbers. I also tried a local exchange without...
  14. docit

    BCM 450 - Forward phone to long distance exchange with required long distance code

    Yes I have redirect set to yes. I believe I have the pauses set up correctly in the routing table as noted below. Route--------External Number-----------Use Pool-------------DN Type------------Service Type-----------Service ID 003-------...
  15. docit

    BCM 450 - Forward phone to long distance exchange with required long distance code

    I am trying to forward to my cell phone from our system that requires a 4 digit long distance code to be added after getting the oustide line. I tried step in thread1361-1699544: BCM 50, Forwarding to External Number. But they did not seem to work for me or I don't understand all the steps...
  16. docit

    BCM450 - Forwarding to Long Distance Code

    I am trying to forward to my cell phone from our system that requires a 4 digit long distance code to be added after getting the oustide line. I tried step in thread1361-1699544. But they did not seem to work for me or I don't understand all the steps. Scenario Local exchange: 215 Cell...
  17. docit

    BCM450 - Can't receive calls from all locations

    Yes. I actuall got it to work by setting up routing in the local Pbx at each location. Thanks for responding(phoneguy610)
  18. docit

    BCM450 Differ DN Ranges same unit

    Worked like a charm. Thanks.(phoneguy610) Just a note for anyone else, you will have to update Call pilot as well if you are using the auto attendant.

Part and Inventory Search

Back
Top