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Thanks Bmiles, that is what I needed to know.

Hi, is there a way to set up system wide paging through the phones. I have an option 11C. I know you can do it on the Norstar systems, but I was told that there wasnt a feature like that on these phones. They said the only way I could do it is if I was to have speakers installed in the ceilings...

Thanks for your help bro! Charlie

Hi, is there something I have to add in the class of service to be able to add a LHK function. On the current print out of the phone it doesnt have LHK listed, but when I try to do an easy change it wont let me add it. Am I missing a step. .They are reporting problems transferring to this phone...

Serge, key 6 is already set to our voice mail DN. Thanks for the suggestion though. Charlie

Great! I will give that a try. I had given up. Thanks, Charlie

Well, I figured out where the problem is occuring. Her DN has an appearance on another phone(no MARP). When ever I take that key off of the other phone, the correct phone will light up, but when I put the key back it goes back to not lighting up again. The phone that just has the appearance of...

Thanks I will give that a try. Charlie

Hi. I am trying to add voice mail to a 2616 on an Opt11. They phone did not previously have voice mail. The mailbox is built and will recieve a message, but the lamp wont light up. The first problem I found was the marp for the DN was on another phone so I changed the marp to the main phone...

Thanks guys, I am actually in a training class this week and asked about this question and they also told me to change the class to TDD, but they didnt say anything about the ND1 ND2. I will have to check it out. Thanks again. Charlie

I went to a couple of schools in Richardson, TX from a company called Global Knowledge that was affiliated with Nortel some how. I just went to the 101 class and the moves, adds and changes class. They were very over priced for what you get out of it. One idea you may think about if your company...

Hi. Great forum here, this is my first post. I have an Option 11C and this is the problem I have. When ever the phones ring, the CPND doesnt come up until you pick up the phone, so you are not able to screen the call ahead of time. The switch is a shared switch with some other agencies, so I am...