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Hi, I have a strange situation, We have 5 Pri's (3 on one controller, 2 on another) When I do individual trunk access I can pick up trunks 1, 2, 3 on each PRI but none of the rest. PRI's all up(green) Trunk status all Idle All use same COS and COR ACC code - *#2 e.g. *#2 0001 083XXXXXXX = OK...

Faulting application name: MitelMAPIGateway.exe, version: 10.0.0.11, time stamp: 0x5457e60d Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22 Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x9d0 Faulting application start time...

Hi Bribob Thanx for the help. Stopped working aprox 4 weeks ago. Please elaborate on patched? Security updates applied on Mapi server: KB3124275 KB3124001 KB3123479 KB3121918 KB3121212 KB3110329 KB3109853 What log files can be of help. Server App Log have MitelMAPIGateway.exe errors Ver...

Good day I need help locating the reason voicemail and Advance UM integration stopped working. Configuration: Micollab 6.0.1.121.0 NuPoint UM 17.1.0.1.01 Mitel clustered environment (23 controllers, 5 local) MAPI gateway (ver 10.0.0.11) on Windows 2012 R2 server Exchange 2010 Hub server. Voice...

Thanks for all the suggestions Cracked it (perhaps we can still find a shorter method) For each DGT Trace *2X (X incrementing from 0 to 9) with output "Termination cannot be determined, more digits are required." X was the required digit then repeat with DGT Trace *2XY (Y incrementing from 0...

@sarond yes and no. The size of the site make changing the feature access code difficult.(user resistance) As an interim solution I added a secondary code *2# which is working fine. I've had the issue in the past locating a number and this instance just drove the quest for a solution...

Thx sarond All locate free DN queries give the same result - A free DN within the given range cannot be found. This is not possible since not all/any options in the range is programed. More accurate info for DGT Race *2...

Hi All Mitel 3300 member of cluster When dialling the feature access code *2 to pickup ringing ext there is a delay of a few seconds. DGT trace indicate more digits needed to route - thus indicating a number in system/cluster = *2??? How can one locate the number and location? eg *21,*235*...

@Wireman50 Yes same COR and COS

Hi all, thanx for te replies. Ext to forward external = 1114 COS 1 COR 4 Speeddial = 5046, actual number= 908XXXXXXXX override tol controll Ext can dial 908xxx... = OK Ext can dial 5046 = OK Ext Forward 1st alt or always to internal ext = OK Ext forward 1st alt or always to speeddial(5046 =...

thread1329-1585347 Scenario and problem solving attempt same as in referenced thread. Can not find the solution though.

good sugestions - Thanx yes IrwinMFletcher your summery of the setup is correct my reasoning - if the sip client can register on the Mitel and the internal call to a 5312 works then the gateway, network setup should be fine. If LoopyLou is correct and the RTP communication with SIP is between...

kwbMitel Thanx good point - i check but the interflow point (switch board) is not forwarding anywhere (eg voicemail)if that is what u ment.

It is the Exact same Path just accessed from either telco trunk DDI or from the MLAA option. Please let me know if i need to export any timer/path info and post.

IrwinMFletcher The internal calls does not go through the firewall The external calls go over the telco Thus can not be firewall related

"Billz66 (TechnicalUser) What sort of trunks are being used for the external calls " Telco BRI

Mitel 3300 with MCD 4.2 HTC with SIP client software (tested 2) Internal calls sip to 5312 = OK External calls from/to sip client = oneway speach No 5312 phones have problems with external or internal calls. What/where could the problem be?

Mitel 3300 with MCD4.2 Programed below call flow 1) Inbound call to ACD path -> play RAD -> system MOH or tenant MOH -> interflow to Switchboard. 2) Inbound call to MLAA -> option 2 -> ACD path -> play RAD -> system MOH or tenant MOH -> interflow to Switchboard. Same ACD path used 1 work...

Hi Slapin Is this run from the mitel command window and what is the format?

Hi, I'm having calls drop on a sip trunk. CCS trace: 14:52:28 RIL DPN PEER issip 1231 10 CCM *50*0833266782# 14:53:33 RIL DPN PEER NIL_PEER_ 1231 F CRM/CIM ;30;*166*1 2 3 4# 14:53:58 ROL DPN PEER issip 1232 27 ISRM_I Where is this call...