I don't recall what level of software you need, but you have to use routing and allow redirect has to be set to "Y"
And yes Call Pilot 100/150 is able to have external transfer points.
Hello,
Our corporate office has CS1000E 5.5 system installed. I have received an unusual request from upper management to add 9 to the incoming clid so they do not have to edit the number in the callers list to return the call. (we have 1120 sets) First I am wondering how to do this, and second...
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