adding 9 to inbound Caller ID 3

[NDT99]

Hello,
Our corporate office has CS1000E 5.5 system installed. I have received an unusual request from upper management to add 9 to the incoming clid so they do not have to edit the number in the callers list to return the call. (we have 1120 sets) First I am wondering how to do this, and second what risks does this expose us to.

 

[bigindian65]

9 ON INBOUND TO CALL LOG
DAPC is to create table for adding a leading digit to an incoming CLID and assigned it to a route.

LD 15
DAPC YES
TBL 1
NPI E164
TON NATL
PREF 9

LD 16
DAPC YES
TBL 1

Incoming call on this route will show a 9 in front of the CLID in order to save it in the Personnal Directory without editing it
It also give the capability to redial it from the Call Log

Mato' Was'aka

 

[GHTROUT]

Wow, I never sawr that. Very cool!

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[bigindian65]

thanx for the clean up on the internal traff report, didn't know you could do that w/o cls

Mato' Was'aka

 

[telebub]

I give him a star too. I didn't know that could be done.

War Eagle!
Lions Baseball '09!

 

[bigindian65]

thanx Guru's.

Mato' Was'aka

 

[NDT99]

Thanks bigindian65
Can you foresee any risk with this?

 

[bigindian65]

nope! Just tags it in for ya, not nothing like NCFW to ACD to ACOD, or cfw to 9, not a pass thru type thing.

Mato' Was'aka

 

[BrokenRecord2]

Thanks!

What do I do for numbers that require 1+ dialing? For example when I get an incoming call from any number it shows as (NPA)NXX-xxxx. I don't get a 1 in front of the number. How is that handled?

 

[NDT99]

I was thinking we would add a 91 to everything and let our fcas table route this to our local or ld trunks?
Thanks again

 

[napatamm]

Would this work on rls 5.0?

 

[GHTROUT]

I bet it would - those prompts have been in the system since long before Rls 3

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