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Agreed... and yet if they were trying to make it user-friendly for the user, they've failed dismally there too! :-)

...and very good advice it is too! [2thumbsup] As I won't be able to look at this until tomorrow, I just thought I'd keep the post open overnight in case someone spotted it that knew the specific pair (just hoping to save myself a few minutes of guesswork). My apologies to oldpole if it...

Thanks for the reply Ken. Smiley as promised: [pipe] It is a PCB effectively screwed onto the front of the CCU, covering the right-hand side (i.e. over the two amps and serial port). It is an official Nortel appliance, and is sporting a Nortel badge and serial, but it appears they have only...

...first to answer gets a free smiley!

As the subject line suggests, we have a Norstar Compact Plus (effectively a CICS). I am looking into adding Music On Hold, however all the pinouts and wiring diagrams I can find (both in the very useful FAQs, and also in all the manuals I have found) seem to refer directly to the amphenols. The...

My bad... I posted too soon. I was clearly looking in the wrong place. I eventually realised that I should really have been looking in the Startalk180 admin (f*983) for the auto-attendant configuration, and sure enough it wasn't configured to answer any lines. All sorted now :)

I've been managing our Nortel Norstar system for some time now in the sense that: if minor changes are required, I can muddle through and get it done. However, we have recently moved premises and are expanding the business, so I'll probably have a good few questions to ask over the coming...

Hehe... thanks for the advice endlesswinter, but working on it isn't my problem. I have managed to configure everything we really need without any issues. I just wouldn't have minded knowing what the system was when it was handed to me as a pile of boxes and cables in a cardboard box, if for no...

Thanks for the info guys... I'm close enough to the right model to find the documentation I need. (AceWarlock: sorry for being in the wrong forum, but as you can see from my initial message i didn't know whether we had a Norstar or a Meridian when I started the thread)

I was a bit wrong about the nortel 108 server. It is actually a Nortel StarTalk 180 voicemail server, as seen on this site: http://www.telephonemagic.com/norstar-startalk-flash-voicemail.htm As far as the central control unit is concerned, I haven't seen an exact picture of this unit, but as...

Having established that I have a Nortel Norstar ICS of some descriptiont, perhaps someone can help with something... Our extension numbers are still set up from whoever had the system before us, beginning 74 (i.e. 741, 742, 743, etc). Is it possible to change our internal extension numbers so...

Yes, I used **CONFIG for configuration. The system itself consists of one big grey norstar box (about 10"x18"x6"), wired into a standard grey BT box, and this in turn is wired into a 24 port RJ45 patch board. What would the official model name be for this Norstar system? Would it be something...

We have just inherited a Nortel phone system with zero documentation. I have managed to configure pretty much everything we've needed based on googling for Nortel norstar/meridian programming codes, etc. However (now don't laugh) I still have no idea what the system is that we have. It uses a...

We have just inherited a Nortel phone system with zero documentation. I have managed to configure pretty much everything we've needed based on googling for Nortel norstar/meridian programming codes, etc. However (now don't laugh) I still have no idea what the system is that we have. It uses a...