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I have a Nupoint MAS System (4.0.112.0) for my Mitel 3300. The time is 30 minutes behind. When I click on Date and Time it gives two options. 1. Set Time Zone- I have this set to US/Eastern 2. Enable Network Time Service - I tried putting in pool.ntp.org but it says it is unreachable. Is...

KwbMitel Thanks for your input. But I did not quite understand your third option which seems the easiest for me to follow. We are using release 5.0 I was able to go into my Phantom buttons and set up a multicall button for a trusted DN. IE: multicall button 7788 I then took the DN number...

I have a Mitel 3300 system. I have a department that wants to setup a new number to ring on three phones. They must go from one phone to the next and then to the third phone. After the third phone and no one answers it must go to voice mail. I do not have a license for a ACD setup. How do I...

Audio and Web Conferencing Subscribed No expiry None Mitel Border Gateway (MBG) Subscribed No expiry None Mitel Applications Suite Subscribed No expiry None Server activation and synchronization Subscribed No expiry None NuPoint Messenger Subscribed No expiry None Teleworker Solution...

I have a Nupoint Messaging system. I checked and it has a Mitel Border Gateway. Under which, I see total Teleworker licenses is 0. I will have a total of five phones at this new location.

I have a Mitel 3300 Controller. We just purchased a small office in another building. I want to setup a teleworker solution for the new office instead of installing a new controller. How do I setup Teleworker and where can I find documentation. I will be using a VPN tunnel. Thanks

Was able to do this and set COS option to permanent login. When I dial from the inside, it rings three times then it will dial the cell phone. If I call from the outside it does not go to the cell. It rings three times then goes to voice mail. I would like both calls inside and out to go...

Have a Mitel 3300 system. I followed these directions to send calls to a cell number. 1. Created a regular DID number on the system 16778 2. Created a _EHDU Hotdesk number on the system 167*78 3. Set the Hot Desk number to dial the cell number, also put in 9 to dial out 4. Created a key on the...

Voice mail will be taking messages but no lamp is needed.

How do I create a DID to go straight to VM without using a physical phone. I am using a Mitel 3300 with Nupoint.

Where do you record the message of the day on the Nupoint?

We hare using one Nupoint Voice Mail server and three Embedded voice mail servers on the Mitel 3300. Our email server went down. How do I send out a broadcast message via the phones that the email server is down.I would like to send it out to all four sites. Thank You

I have a Mitel VOIP phone system. I want to install a FaxFinder. I have a ASU with analog ports attached to the controller. I have a 4 port fax finder. Do I assign 4 numbers to the ports. Will everyone loose their fax numbers. I am not quite sure how the faxfinder works. Also is there a mitel...

I have a Definity G3 - With a Audix Intuity LX. My system will not boot. I receive the message Kernel Panic: Aiee Killing Interrupt handler! in interrupt handler - not syncing. What can I do to get this voice mail system up and running. Thank You

PC crashed that had the persist file with the user names and passowrds to dial into the system and into Audix. Nothing was ever documented here no passwords, no numbers. I took a Butt set to find the phone number to dial into my PBX system. I also found the modem port to dial into Audix. Once...

I have a Definity G3 system. My PC crashed that had the setup to dial into the G# for Management and Audix Administration. I was finally able to find the phone number and set the dialup for the Definity administration up fine. I am having a problem dialing into Adudix. I looked at the port that...

I am using a Definity G3 PBX Switch. I had a Avaya 513 terminal connected which died. We had an extra old WYSE WY-55 terminal sitting around. I connected this terminal and received the login prompt. It asked for login and password. After entering both, it asked for terminal type. I tried all the...

I used the help button from the software but this only helps with the basic which I already know. What is happening is that: Definity G3 switch - on ports 10 and 12 there is a Aduix voice mail card. On the back of my switch I have a modem setup. I dial into this modem. The reason the password...

I have a Definity system G3. My terminal went out but I did not bother to replace it immediately because I was using the Administration software on my laptop. Well my laptop died. I reinstalled the admin software (nothing was documented as to passwords and modem numbers), (not very smart). I...

I am using a Definity G3. I have two departments that want to cover each other for lunch. I wanted to create a agent/on agent/off button. So I created a Hunt Group NS. I have the calls coming in on entension 6800, and I have both extensions as members 6850, 6851. I was able to create the Hunt...