Search results for query: *

If you have used and know how to use the IP Office proficiently you will not need material to pass this exam, it is not difficult to pass. Alternatively Google your answer and will find what you need.

teletechman you will need to do a fresh install and restore settings previously backed up. The reason for a fresh install is that 11.0 is based upon CentOS 6 which has become END OF LIFE. Avaya Version 11.1 is based on CentOS 7, which is a different OS than CentOS 6, this is the reason for new...

Check your user rights

You changed the ports on the Avaya IPO but did you block them on your edge router. You use SIP Providers, Lock down the port 5064 to the SIP Providers public IPs on your Firewall and block port 5060 and 5064 UDP/TCP. For IX Workplace registration, use port 5061 TLS for external access. This...

Yes this is in the notes, user short codes take priority over the global system short codes. This is essential for customizing the individual users for displaying different DDI numbers and different features.

Don't look on the SD card. Look in the Avaya folder on your PC in the memory Cards section, this will have all the javascript files you need. I'm not sure of the question? You want to change the HYPER Links or what is displayed on the .index.html home page

Can you send a trace of the IX Workplace making a call? Check your licenses to check if there is an issue with it. Conference only appears with more than 2 people on a call.

For this user are you using Auto Data or Internal Data on the Sip Trunks? If its internal Data make sure there is the correct number on the Sip User Field.

@ringvoltage If you read the index.html it points to javascript files, if you are an expert in javascript go ahead. If you want to change the ipoaddress.index.html to the webmangement for example just redirect it to ipoaddress.WebMgmtEE/WebManagement.html

@dsm600rr For security reasons you should not have 5060 opened on your firewall. I have noticed you Nat'd the external port to UDP 5064, this is still an unencrypted port which if anyone is listening on your network will see the Registration for these Sip clients username and password in plain...

Yes updating the DNS name will cause the IPO to generate a new certificate. This will cause all sip devices to show acquiring service. You will have to default them to pull the new certificate. Double check your DNS server IP address on the ipo, make sure that it is pointed to your DC or...

Use this domain as your registrar and domain: ix.pfcommunications.com. Just remember this is a public forum and sharing your DNS name can point straight to your pbx which is a security issue. Close port 5060 on your firewall and only have it opened for your Sip provider. You can leave port 5060...

Externally these 2 domains pfcommunications.com / ix.pfcommunications.com point to 2 different public ip addresses. The issue is a certificate issue. You will have to create a new identity certificate map the all the DNS domains, Public IP address, Local PBX address. You do not actually need a...

You will need office worker licenses and or power user licenses depending on the setup.

Using an API to collect SNMP Traps and Syslogs is exactly what an API will look for. You can also setup email warnings for ISDN/SIP to send you an alert if the trunks are up or down.

I tested the 2 different domains you have and that will not work. Can you put them on the same public IP Address where the PBX is located. Get this working on your IX Workplace first before trying on the Vantage as it will be a step or 2 easier with setting up SIP. Use ports 5061 and TLS for...

@budbyrd Can you create a archive dump and upload the sysmon logs and voicemail logs. You will only get about 3 days of logs hopefully the error will still be there.

Yes you can call listen in on remote soft clients, communicator and/or IX Workplace

Check the logs to see what happened, look at the sysmon logs.

You will need to get out your monitor and get some logs, especially look at the SCN's up and down issues. 1. Are the SCN's staying up when the call goes blank? 2. Create a H323 extension to fix this, I have seen this issue before. 3. Change the On hold timeout system wide.