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Well their spanky, I have a backup copy of the config. I name mine by version, date and time saved. That would be the one I saved before moving the extensions to different ports. Reloading the backed up config doesn't do a thing, same problem, and the ONLY thing I did was move three extensions...

Hi gang, I recently picked up a competitors account that has an Avaya IP Office 406. I am kind of jumping in the middle of the way the previous guy set things up (never heard that before huh? :-)) and I am having issues with the "Night Service". Used to work fine, no worky now, and all I have...

Scratch the last post... Works great now!!! Looks a 'profile' issue in Outlook. Once i fixed that it wokrs fine. LATER and thanks for all the help!! Mike

Hey CarGoSki!! Went to Control Panel, ran the VM Pro app, setup the SMTP and tested. Tested AOK. Yes the "copy" on the user VMail tab is set and yes the user email address is correct :-) I'm clueless at this point. Thanks for the help

Yes, the VM Pro is 3.2 Thanks, Mike

Hey CarGoSki, Yes, checked the MAPI preferences and they are (I think?) good to go. I am unclear what you mean by the VM Pro Control Panel Application test? Please explain so i can test the connection. Thanks, Mike

Hey gang, I recently upgraded the IP office unit to 3.2 (53). The OLD software was forwarding the voice mails to emails no problem. Now that I have upgraded the software, loaded it on a new voice mail server, I can't get it to work? It worked with the old software and Outlook Express and haven't...

That is what I thought, I will power it off and check it out. Thanks, Mike

Just had our first power outage with the our Ip office system. UPS's worked for awhile for power, then died :-(. Shoudln't you be bale to plug a POT into POTS number 1 and get incoming calls? I tried that and the phone wouldn't ring? I could dial out but nothing coming in? Does the power have to...

DUDE!!!! I think you hit on it!! The freakin' WAVE files have to be re-recored or moved!! DUH!! That has to be it. Yes did a "Save and Make Live" :-) Your a genuis or I'm just slow. Should I re-record or just copy them over? GOD I hope that's it.....feeelin' REALLY smart right about now. CYA...

Good idea, won't be able to try until after 5PM my time. I will let ya'll know!! I think maybe in the new version VM Pro(if I recall correctly) you need to have an Attendant "Module" not sure I will have to check it out as well. Ya'll ROCK Thanks, Mike

Well, then that's the way it is setup and wouldn't work: *90 VoiceMailNode Attendant With Attendant located in the VMPro Client under "Start Points" "Short Codes" Attendant and no worky :-)

My Short code is: *90 VoiceMail Node Attendant (Yes, it's spelled correctly :-) Attendant is located in "Start Points" "Short Codes" in VMPRO Client. Don't have it under "Modules" or any where else. Works on the old system not on the new. I imported the config into the new system and haven't...

In regard to the *17, yes it works, as a matter of fact if I set the incoming call routes to a *90 AND voice mail collect and call into the Ip Unit, you gte the voice mail attendant BUT if I set the incoming call routes to *90, Attendant, Voice Mail Node, I get nada

Service is/was set to work as a local acount, still nada. I still think it's a short code issue...just can't figure out how or why :-)

As a program on the old system and a service on the new system

Yes, I can ping the IP unit and the VM Server. And yes, tme VMPro services are running and yes, the licnse key is good and active. Where do i get Debug View? No got. Thanks !! Mike

Hey guys, Ok, here ya go: 1. YES, it is setup for "Online" mode 2. It is WIN XP Pro, on both systems. 3. NO you do NOT get the AA when dialing the short code (*90) from a phone internally and no DDI calls. 4. Firewalls are all tunred off. 5 Imported the old config files and VM Pro. Like i...

Hi gang, I am switching out a voice mail server to a system with some higher specs, here is what I got: Avaya IP Office Unit IP403 Old System: Manager 3.2 (53) VM Pro 3.1 (18) New System Manager 3.2 (53) VM Pro 3.2 (28) What has me preplexed is that everything works perfect on the Old system...

Thanks and I agree TOTALLY, they should definately be parking calls instead, I'm working on that. Some folks are REALLY opposed to change :-) Thanks CYA!! Mike