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Its a CPU200, send CP (unzipped) to C2... and its working. Thanks so much. I started with phones in the Panasonic NCP, Avaya IP Office era so all this INDeX stuff is new to me! Ta Dave

Ok. I tried that to! What should the destination be? Thought it was P0, but I've also seen CP, PX and CX

Any techs around got experience doing a CPU software upload via monitor? Getting stuck at the same point, got Kermit running OK, but when I do a SEND it says unsupported file type. I've unzipped it, and its just a CP file there. Thanks Dave

Solved. Nevermind!

Anyone know how to reset a CPU card? No idea what the username / password is. Dont care about the config currently on the CPU card either. Just looking to get around an issue! Thanks Dave

This customer has heavy call flow and its killing them" If hes using an AA, my step costs nothing and rules out a VM Pro fault rather than a UC fault.

Get a PC, get the Linux Apps DVD and use that instead of the UC. I'm still not sure of the benefit of the UC when it can be done this way and you end up with a much more powerful computer for less money. Unless you a really tight on space! Dave

What if the modem got plugged into another serial port? would that get a new log in? Thanks

Sorry. Really a bit clueless on this. Seems the password I'm using has some limits on it. Do I need to wait for it to time out before I can enter a differnt password? or is there another way to speed things along?

7deedtz yours sounds like an option. Where would I find how to change it from User to Pilot number? Cant seem to work that out. Speed dial is ready once thats done. Will

Looking at this it makes sence, but how would it work with internal extension number?

It does. We'll call that Plan B, as I dont have remote access to the system. Thanks :) Will

I know this is the IPO forum, but I don't see a forum for Index stuff so its a good guess to put it here! How can I do a divert from a phone to an external number (easy bit) that stays active once the phone has been unplugged (hard bit) Its a bit of a phased migration at the moment, so plan...

Broadcasts just dont seem to work. Any 192.168.99.115ish addresses I added didnt work. Adding the LAN IP address and it jumped into life. Odd, but at least it works. :)

Sorted. Not got the IP address of the system added in Preference. Now able to connect. Told you it would be simple. Thanks :)

Be nice to me... I've only been dealing with IP Office 500 v1 and above, so the earliers software I've used is version 6.0 Now were looking at a IP Office 403 with version 3.0 (579), on site all is fine and good. But trying to get in remotely..... I've got the right version of manager. I've...

Unplug it from your network, and just do a direct connection into it with a laptop. Sounds like it might be a wonky default gateway somewhere on your network! So remove your network. If the laptop can connect directly, then start looking for the problem outside your IPO! Dave

Silverlight isnt an option as its to be integrated into an existing wall board solution (showing News24 and powerpoint) alongside a frame showing the webpage... ...install a plugin, and the support contract gets voided... nice eh? Any reason (apart from cost) Chronicall couldnt run alongside...

Hi Everyone Here is an odd question that someone MAY have the answer to. I'm looking for an alternative wallboard than the ones provided with CCR. Using the Silverlight plug in is a No-No. So I was wondering if anyone had just written their own to look at the MSSQL database and present the...

I've got notes of when I was testing this that I used 77.72.169.166 as the STUN port 3478, set it to Restricted Cone NAT, hit Run STUN and it filled in the rest after two/three mins.