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Sorry for late reply, you were right about creating the h323 user. I created it and even though no 96xx on the system it keeps the gatekeeper active and everything works fine.

So i'm not sure how many others have these issues and if there are any work arounds that youve all found. updated to 11.0.4.3 , all examples use SIP trunk and either ip or sip endpoints all digital phones seem to work fine, and now: - some sites have issues with sbm 24's (on a 9611g) going...

just to update this and close my part out, i think the new release is working fine. before i left off the part where i tried to update the j179 firmware manually to 4.0 while on 11.0.1 and i know now i messed up something when i did that. my fix was to pull my sd card and format it then recreate...

TCP, i was given a doc on setting the proxy by our distributor and it went over setting up 179 phones. on 11.0.1 the auto provision took care of everything, it picked up the vlan and set everything up i just entered the extension and password to login. I didnt have to do any extra stuff until...

i have support calling me tomorrow and ill update this if its resolved in case anyone else has issues like this

it's set to that for j1x9 already

yes it has the phone set to Standard SIP now

i downloaded it monday and it messed up my j179. i cant program any buttons, my three call appearance keys are just red handset emblems with the extension next to them. i can make and receive calls but it's all jacked up. my reason for loading .4 is that we just installed a new system with all j...

If the phones, 9608g, are getting their files from a separate http server is the cert renewal process different? They have 250+ phones so I can't use the memory card

If it were me i would find out how much bandwidth i had to use and how many talk paths i had to support it; i would also set my codec for that line to g.711u only.

Jimbo what codec are you using on the sip line, G.711U is what will allow you the most margin for error. how many talk paths does your customer have and if you have a 100mb up that should more than enough.

Customer has 500v2 with vm pro, they reported issues with visual vm button showing busy for couple of seconds then 0/0/0 but Was getting new messages via email in 9.1.6. So after reading doc on 9.1.7 i saw there was a fix for this and updated the system (manager and vm). Now they are complaining...

running vm pro 9.1.0 on a 2012 server and everything works fine except when i go to setup vm to email it says password authentication failed. This is the same account I'm using on another vm pro box running on win 7 pro and it works fine. I've tried changing the password for vm pro, and changed...

ok thanks, have a great weekend!

one more thing, after i enabled natting on lan2 and then disabled it i am still unable to access vm by dialing the short code *17. Any advice on what happened and how to get it back the way it was and then i will create a recordings module and i guess make transfer actions with short codes, then...

ok, cool thank you

ipo 500v2 running 9.0.6 preferred ed with 9611 phones from any phone i can dial *17 and access vm to record greeting no problem or press the msg button to access visual vm. Problem is that when i create a new menu in vm pro and select handset to record the prompt the phone rings then it goes...

I have a Allstate customer that wants to know if he buys a new system (old ICS now) will it work with some TAPI software called E-Agent. Has anyone ever done this before and if so how well does it work, do they lose any features, etc. Thank you in advance,

yea the fact that an internal call sounds like an external call is something that we all have to hear about from end users im sure. Also i wonder why they didnt put a paging interface on the back of the system; that would make things much easier! While im going over it why all the static on MOH...

[thumbsup2] Yep works great!! Thanks for the fast response