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GH, Thought I would follow up with what I found and will eventually solve this problem. 1. You were right in one aspect it was not the Meridian on the the T-1 side, the ADTRAN's were not sending up the correct signalling bits after the first ring, the reason they were not sending the...

GH, Here you go. TYPE TLST TKTP COT ROUT 123 DES PEORIA POLICE TN 021 15 MBER 1 PEORIA_PD DES PEORIA_PD TN 021 15 TYPE COT CDEN SD CUST 0 TRK DTI PDCA 1 PCML MU NCOS 0 RTMB 123 1 PRDN 3151 CMF NO SIGL LOP SUPN NO AST NO IAPG 0 CLS UNR DIP WTA LPR APN THFD...

GH, That was a cut paste. The TIMR settings were made by Blackbox (Nortel) Techs, it is the only way to get maximum ring time from the trunk before it disconnects. Defaults don't work, some kind of signalling problem in the T-1, we have the Wescom going to ADTRAN D4 converting them back to...

Trying to correct a configuration problem when interfacing a Wescom (3657) PLAR card to Meridian trunk. Basically the circuit is an auto ringdown between 2 sites. It worked well on the old key system but when trying to interface with Meridian it is having some problems staying connected. Does...

All, I have been dealing with a problem concerning ringdown (PLAR) lines coming in on T-1 boards through a D4 channel bank. When the call comes in - the Meridian disconnects the trunk after the NRD Timer counts down. Nortel has said they do not support the configuration. Questions, 1...

I guess this one stumped everybody.

Can anybody help me find the parameter for changing the time duration it takes to hit the first digit when taking a phone off hook. Mine seems a little fast, it is set for 10 sec right now. Mike

Thanks, So what I am hearing from ACE is that, no individual buttons on phones for queues, just one main ACD button for all queues. Don't think I can purchase MMax anymore from Nortel. Mike

this might sound dumb but would like an answer. Can there be multiple Queue buttons on the phone set. For example, I have 3 queues within the ACd environment. I want all agents in all queues but want to know what queue the call is coming from by having different buttons assigned to each...

I wold like to know the same thing. How do I pull the reports down to ftp server? Mike

Jerake, Exactly what I was looking for. Mike

Thanks Jerake Will take a look and let you know. Mike

Have Cisco AVID system displaying "External Number" in the number field of Caller ID when getting block call. Is ther a way to program this to say something different like "Not_Available" of just display blank? Mike

Thanks John, Ring Downs are already in place existing on a 300 line modified 1A2 key system. (Have you seen one of them lately?) Will be moving them over to 61C. The ringdowns go out to Fire Stations, I want to number the ringdowns to the the station number, for instance Fire station 151 could...

Have 61C, I am looking into adding over 100 Ringdowns onto one button on a 2616 set. How would the programing look to do this? Also how would I be able to access the ringdowns for outgoing ringing? Will be using this in ACD environment. Thanks Mike

My understanding is that u can sell the hardware but the software will have to be repurchased? Anyone know what it would cost for the software once purchasing the hardware? Mike

Tough crowd, guy mistypes integration by hitting his s key instead of a. Th brane wlil crorcet msipellngs, usaully jsut has to see fisrt and last leteter. Mike

Getting ERR at 1:09 AM last 2 nights. Book says digitone receiver idle, tells me to run diag in LD 35. Has anybody had experiences with this and what does diag tell you? Thanks Mike

workingMan, What is the part number of the class modem card, have u got any info on it. John, have about 14 trunks, ur idea would work but the customer we are supporting doesnt want to put all his eggs in one basket so to speak, If the T-1 goes down all calls stop. They are using the trunks...

I have been told that Meridian 61C can only get Caller ID on PRI trunks. Is there any other way to pass caller ID through analog trunks that have it. Thanks Mike