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That was another idea I had but I guess (and I hate to use a corporate place as an example) but I would prefer some type of "survey.site.com" and survey code "abc123" for 5 days and "random gift selected..." We're doing that for the most part now, but I would love a way that we know for a fact...

We use Mercury and they sent us something similar about three months ago. When I called, they said that Windows XP isn't compliant and we had to upgrade. We called Micros and moved all our locations to RES 5.2 and Windows 7 and it fixed it for us...

Hey All! Been a while since I posted here, but after spending a few days searching, I haven't come up with anything. Does anyone know if there is a "Feedback" type module that can print on each receipt with a link to a site that plugs in data about the customer's visit (Server Name, Time, Date...

Do you have a copy of this manual? I checked the HELP in POS Configurator and couldn't find that command anywhere... Thanks!

System: Micros 3700 Version: Res 4.9 Does anyone know if there is a way to add a REPEAT button on Micros 3700 similar to Aloha/NCR ? It may sound trivial, but we've managed to make the Micros locations act and look like the Aloha ones, however the servers using Micros really would like a...

Had a similar problem with Micros (we use both at several locations)... Don't know if there's a better way but our servers and managers have basically learned to just add a water prior to splitting and then split a water with the rest of the items. Again, don't know if that's the best option or...

Ok, sorry for the delay (site was down earlier). It is under "Service Charges" ... 150 - Issue G Card and 155 - Reload G Card

My understanding is it's a SIM that updates Chase directly (we purchased a SIM module about a year ago) and they just swipe the card like a credit card using a SIM function. I don't believe we are using service charges, but how would I check? Thanks!

System: Micros 3700 RES 4.9 (about to be 5.0) Our Aloha locations have been set like this for years... Every November - Dec. 15 we run a promotion where if you buy a $ 100 gift card (or more), you get $ 15 either free on the card or on a second card. My question is: Is there an easy way to...

That would be great. Thanks!

@Moregelen, How do you setup your auto-grat, just out of curiosity? Ours does the exact same thing Micros888 said and we've been using the workaround I posted earlier. The bar across the street also has the exact same issue and he is the one that gave me the original workaround I posted...

System: Micros RES 3700 We have eight terminals and are updating our logo. Is there a quick and easy way to update the logo on the primary server and "push" the image to each WS5a or do I need a USB drive and go to each terminal and upload an image? If there is a quick way, how would I go about...

Same issue from a while ago. Don't know if there is a better way to do this, but this is how we resolved it (below). But first, what Micros (if I remember correctly is doing) is the tip (let's say 15%, 18%, or 20%) is correct for the total amount of the unsplit bill. When it's split, it just...

We were several weeks ago. Thank you! I will check it out tonight!

First, thank you so much for your help! You've been outstanding! The SIM was working, but yesterday and today, they were able to get by with $ 0 declared tips again. Any thoughts? Is there a buffer that is full maybe? Thanks again!

This happened to us twice with Micros 3700. Both times it was because the paper in the (office) printer (end of day reports) was out and the reports didn't ran. This also caused a backlog because credit cards didn't process and two days of business showed up on the same day report. I am by no...

Thanks again! You sound pretty busy! Have a safe flight if you haven't already! [bigsmile]

If your looking under "Configurator --> Reporting --> Tracking Groups" then... Cash - Tracking Total Number "Tender / Media" is set as "101 Cash" If your looking under "Configurator --> Reporting --> Autosequences" then... Employee Balance Report - 10002 As far as a hard minimum for...

I went through the help and didn't see "Order Module" or "Pizza"... Is it a different help file?

That would be fine. Can you make it so it cannot be zero and it has to be at least "x" percent (that could be changed by editing a config file)? Do you know how to "activate" the pizza ordering module and start a touchscreen?