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sorry for the late reply... your solution does change the extension inside the SIP invite for voicemail (i.e history-info, etc.) but the actual called number for VM (sip to) is still the fixed one defined in the coverage group. What I want is really to call the extension number + a digit after a...

yes the remote system is a voicemail system (sipXecs). I have the same extensions on the Avaya side and sipX side and would like to use the feature in sipX to directly call voicemail for an extension (by default it is 8 + ext). Of course I want to call 8+ext on sipX only if ext on Avaya does not...

yes I have session manager. I managed to use an adaptation as you suggested (thanks!!!). So I can now forward an incoming call to my trunk and add a digit. But I am still unable to first ring a station on avaya side (my XXXX@avaya) and only forward over the trunk if the avaya extension does not...

Hello all, is there a way to define a rule (coverage path?) that does something like: on no answer for extension XXXX cover to YXXXX (i.e add a digit to the extension). I am able to do that per station (either by defining one coverage path per station, or by using using enhanced call...

sounds like a reasonable option :)

I just realized that sorry! Is there a way to transfer the discussion?

thanks for the answer. shortcodes seem like a good option, I will check in that director. But I need this to work on Aura on which I can't find anything about shortcodes...

Hello all, is there a way to define a rule (coverage path?) that does something like: on no answer for extension XXXX cover to YXXXX (i.e add a digit to the extension). I am able to do that per station (either by defining one coverage path per station, or by using using enhanced call...