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Hello, I'm kind-of new to System Manger 8.1 but every experienced with Site Administration. That said, how do I completely remove a station from System Manger, example SIP J-179. User profile or End-point, which one do I delete first? Detailed steps would be great. Thanks

Thanks for replying, So what you're telling me is, I will find these under cd /tftpboot? Can I just copy the g450.bin file?

Hello, I'm fairly new to Avaya environment. Is there a way to backup/upload firmware from a G450 to a USB thumbdrive? I've seen plenty of posts on updating firmware but I'm looking to backup the firmware. I'm running CM 5.2 and as of May 31, Avaya has removed all older software from their...

I have been using a software product called Tapit-Nova by Trisys call accounting software. It works pretty well. I setup CDR to point to the IP collector of this software and I'm able to run call reports of incoming, outgoing and internal.

I just found out after doing more testing that once I give that new COR to an extension I can't transfer a caller to that phone. Any suggestions?

OK Thank you joe2938 that worked..

Thanks joe2938 Can you explain how in COR I would only give a couple of extension access to 1029?

Can someone explain- I setup a group-paging of 32 and I only want to allow a few extensions access to this "Group paging extension number 1029", how is this done? COR? Thank you for your help.

Hello, Thanks for all the comments and recommendations. Without losing our current features and adding Mobile Apps would be great. It sounds like AVST, Aura and DuVoice are the front runners. I guess my biggest concern is seamless integration to the Avaya system and cost. Our current features...

Hello, We are looking for a replacement voice mail system for our School District. Currently we use a Computer Instruments EIVR and it integrates to the Avaya system over Analog ports, so it doesn't give us caller ID with the email notifications. It's been installed over 8 years and we're...

Yeah- no luck on the Compatibility Mode change. Any other ideals? Or do I have to purchase ASA 6.0? Thanks, Kevin

Sorry if someone has asked this question-- I recently replaced/upgraded my PC to Windows7 and my version of ASA or Site Administration 5.2 will not open/launch. Does anyone know how to get this software to work? Any help- would be most appreciative. Thanks

So when connecting an IP-Office back to a larger Avaya S8500 system the two systems can use a unified dial plan and the IP Office will use it's own user license?

I currently have an Avaya S8500 server, which handles a large campus of buildings- we are looking to upgrade our outlaying buildings phone systems from Legends to IP-Office. I would like our Campus PBX and outlying buildings dial plan to be unified. Questions- Will I use up my "Right To Use"...

Thanks for your replies.

Here's an example of one of our recent threats. A caller(Kid) got transferred to a teacher's voicemail box from our Auto attendant. The caller was stupid enough to record their message and so the teacher then receives a WAV file. We had a time stamp from the message and I called our phone...

I work for a School District and we're receiving bomb threats. I would like to have some call accounting software in place to report the caller ID and other information to the police. We currently have a PRI and Avaya S8510 server. What call accounting software and hardware would you recommend...

I want to use the NetBoot feature in the Xserve to send full computer images to newly purchased computers. I setup a stand alone 10.4.8 Xsever on it's own network. DHCP enbled. I created an image using System Image Utility and copied it to the server in Library/NetBoot/NetBootSPO With Sever...

Hello, I'm employeed by a School District and currently our High School is under renovation. We're an Avaya shop with a S8500. I'm looking for recommendation on Avaya VoIP sets that could be used in classroom enviroment, for mainly Teachers. I don't know the models and options that well and...

Hey 98Converter, Will the phone grab an IP number from the DHCP server on the network? Thanks, rak342