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Can anyone tell me what software is needed to remotely administer the intuity audix system? I am using winspm software to connect to the Merlin Legend but have no idea if there is a modem or what software is needed for the audix. Thanks

Merlinman, I am located in Minnesota but we are supporting a lot of field offices. I don't know very much about the legend so I am sure I will be submitting a lot of questions here.

Can anyone tell me what software is needed to access and do system admin programming in the Merlin Messaging system? I have the Winspm software to get into the Legend but I believe different software is needed to access the Messaging module? Correct? Software and instructions of how to...

I have been looking into a static issue with one of our offices and I found this notice on Avaya's web site. Does this sound like the issues you are having? Original This Quality Protection Plan Change Notice authorizes the replacement of Merlin Legend® / Merlin Magix™ 016 Tip/Ring Modules...

Can anyone tell me how to decode these errors to see where they are coming from? I am concerned with the high number or AppE errors. The system is a 9751 mod 70 9005.6.84. Thanks ERROR SUMMARY TABLE SINCE: 6/25/2004 16:25:07 NUMBER OF OVERFLOWS: 0 ERROR RETURN...

Thanks for all of your suggestions. I will run the garbage collect and see when we can do the reboot. Thanks again.

All cards are the same as when installed. Hasn't been rebooted since install date which is a few years ago.

Completely empty. haven't seen any errors at all in 13-2 but everyday the frame sync error is in 13-8.

FLT8 We do a have lan card and the status is up Connected to Avaya G3R This is not service affecting however. Thanks

KenMeans, There are no errors in 13-2 but this is what it is showing in 13-8. Thanks Cabinet 1 Hardware Alarms: T - Description Alarm Date Time Location Software Alarms: Enabled Last Clear: 28 JUN 04 06:14:32AM T - Description...

We have an office that is being reconfigured and some of our users would like to get their DID calls at home or on their cell phone. I apolize but I am not trained on this product and I am hoping someone can tell me exactly how to accomplish this task. Thanks

Can anyone tell me what has to be done fix the frame sync error below. If I clear it out it comes right back. It is not service affecting. Software Alarms: Enabled Last Clear: 14 JUN 04 06:24:09AM T - Description Alarm Date Time Count...

Does anyone currently send a text message to an AT&T cell phone? AT&T doesn't have a page terminal number so I am looking into a web access package on the octel. Has anyone had any experience with this setup? Thanks Carlson

We have an Avaya G3R 9.5 and are wondering if there is a vector step that can send data to an Avaya IC system?

I have some questions about the UUI field. I beleive this field can only be 16 characters long (we have an Avaya G3R v9.5) correct? Can the UUI field have both alpha and numeric characters? Any info. is appreciated. Thanks

I have some questions about the UUI field. I beleive this field can only be 16 characters long (we have an Avaya G3R v9.5) correct? Can the UUI field have both alpha and numeric characters? Any info. is appreciated. Thanks

We have about 15 people in our Telecom Department and about half of them make changes within the Avaya system. I am looking for any way possible to have 6 or more people logged into the Avaya at a time and/or looking for a way to set a timeout parameter. Thanks Calrson

Does anyone know if there is a way to increase the connections limit in an Avaya G3R version 9.5? We are being told the connection limit is 8 no matter how many c-lan cards you have and the dedicated connections are (1 SAT on the PPN, 1 SAT on an EPN, BCMSVU, And lucent/Inads connection...

I will see what I can get working and let you know if I need help. Thanks

Thanks, I don't know if we want to apply this patch yet or not. I will let you know if I need assistance. thanks again.