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They have a release 4.2 but they don't have the latest PePs.

Hi there, I'm still new to Symposium, I just wanted to understand what the error below means. I got this after I did a reboot on the Symposium Server. I did a reboot cause calls were not going into the right queues. After the reboot calls started going in but I got the error below: "Failed to...

The system version that is showing up on the MICS are: 30DEC04 NAT 30DCC04 NAT I hope someone can give us a list to up. Thanks.

Thanks senk1s. We will add the 2nd 6-port expansion card to see if the Target lines increase.

Hi Guys, I was wondering if anyone of you have an updated list of Norstar system versions. The one in the FAQ only goes as far as MIC 5.0. I someone can share this information. Thanks

We have a BCM400 and BCM50 network together using E&M. Calls can get through back and forth. Our problem is that we don't see the calling party's extension. When an ext from the BCM400 calls to an ext in the BCM50, we only see that Line number that was use to transfer the call. We had set up the...

I'm only seeing upto target line 284. I checked the system version after I changed the PCMCIA and it did changed to XC 7.0. When I did the upgrade I powered it down then I only replaced the PCMCIA card. I did not replace the cartridge, should I also replace the cartridge, is that the reason why...

Thanks sprucegrover. I followed what you told me and I did not lose any data. My question now is about the Target Line. Wouldn't an upgrade to an XC7.0 increase the number of Target Lines that the Norstar have. Cause after the upgrade I checked that I still have the same number of Target Lines...

Hi Guys, I've been trying to find a document which discusses this procedure. How do we upgrade a MICS NA-MICS-DR 7.0 S/W to CDA-MICS-XC 7.0 S/W. Do I just simply change the Cartridge or Flash Card and all programming will be saved. The customer currenly have 1 COMBO FIBER 6 PORT card. Or Do I...

We have two M2250 consoles what's happening is that whenever 1 of them presses the Night Button and says that is it in BUSY state, when an incoming call comes in the console that is in BUSY also buzz and displays call waiting. I'm just new to this and don't know if this should be happening but...

Thanks guys, it worked. I just need to add it as an extension DN.

its a callpilot. i will trying adding it as an extension dn. thanks.

I need to change where an MCR call goes. Here's the setup. 4 extension with each of their own key 0 extensions and each of their own mailboxes. All of them have an MCR key of 5792. When somebody calls and nobody answers the call goes into ext 5628's mailbox as their is no mailbox assigned to...

no i'm not seeing the line name, what we are seeing are names of the extensions in the bcm. it comes our randomly like sometimes it will show ext 210's name then sometimes ext 212's name even if the message came from norstar's extension. i'm still wondering where i can change this. thanks.

Hi guys, I hope you could help us out with this problem. We have a BCM50 and Norstar network together through VOIP. The problem is that if an extension from the Norstar calls an ext from the BCM50 and leaves a message, when the ext at the BCM50 retreives the messages, he would see on his display...

Hi guys, I hope you could help us out with this problem. We have a BCM50 and Norstar network together through VOIP. The problem is that if an extension from the Norstar calls an ext from the BCM50 and leaves a message, when the ext at the BCM50 retreives the messages, he would see on his display...

By the way, what's the difference between an XC and a DR software? Can you have 3 DTIs and 2 expansion cards with a DR software and can I use this software if I were to network the MICS with a BCM400?

Yes, currently we do have 2 6-port exp cards and we will also be changing 1 of these to be a combo expansion card. So it sounds that we just have to order an XC software since they are now currently on 4.1 XC and our upgrade toolkit is also an XC. Thanks.

Hi guys, I need your help with this. I will be upgrading a system that is currently a MICS 4.1 CDA XC. Our company had ordered a DR 7.0 software but what I have is an upgrade toolkit for MICS 7.0 CDA XC. Will this work? I read somewhere that there is a different upgrade toolkit for a DR 7.0...

We have a customer who wants their carrier to send 7 digits to their PRI. Is this possible? The customer has an existing 3 digit extension. Can we receive 7 digits without changing their 3 digit extensions? Can somebody please help me in programming this. Thanks