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  1. tgoldsmith

    Contact Center 7.0 co-res server CCMA going into grace mode

    When you look in CC Web and select status, does it say the same even though it is running? If so select configuration, then select that server, then select server then refresh and it should clear this.
  2. tgoldsmith

    Nortel 1110 programming

    Well 1140's should ne programmed as 1140's and 1110 should be programmed as 1110's. Maybe your software is older. Try type as 2001p2.
  3. tgoldsmith

    unable to call out on new PRI's

    I had the same issue where calls leaving a pri were being rejected due to the Numbering plan. Had the vendor/PRI provider chnge the number plan option and calls finally were sent out.
  4. tgoldsmith

    DTMF issues

    I suggest replacing the Conf/TDS pack in the same Net/Group of the dtmf issues.
  5. tgoldsmith

    CS1000M End of Life cycle

    He was asking about hardware not software.
  6. tgoldsmith

    What software do i need on my deskt

    Do a search for putty or ZOC? These will allow you to use Ssh, If you know the UCM site address you can use Inetenet Explorer.
  7. tgoldsmith

    Small Hunt Group

    Yes this will work on both internal and external. You should be good to go.
  8. tgoldsmith

    Paging with IP sets

    TARG/TGAR are not levels . If you want to block a phone from a route ACOD then you match the TGAR and the TARG. IF you want to allow it then you make it different. Someone correct me if I am wrong.
  9. tgoldsmith

    Paging with IP sets

    I believe you need to change the TGAR not to match the TARG on the Paging route.
  10. tgoldsmith

    Conference Phone for Option 81c

    This is not true. The phone makes it full duplex not the line. Polycom Soundstation 2 conference phone- Full duplex- Voice quality like the Polycom Premier- Includes a 2.5mm jack for connection to other communication devices (mobile phones, etc.). Caller ID and phonebook- 25# Phonebook/speed...
  11. tgoldsmith

    PRI in LCKO

    So is in dch 10 that has the loops in lockout?
  12. tgoldsmith

    Conference Phone for Option 81c

    That is an analog phone just template it to a 500 set.
  13. tgoldsmith

    CS1000M End of Life cycle

    Here is the link for the hardware EOL. Link
  14. tgoldsmith

    Small Hunt Group

    No because if either phone has a call reach voicemail, the voicemail will pick up the id of the originating dialed number and send it to the correct mailbox.
  15. tgoldsmith

    PRI in LCKO

    LD 60 dsch (loop) (channel) ench (loop) (channel) If they keep going in lock out it could be the other end of the PRI.
  16. tgoldsmith

    Add Intercom to Overhead Page

    On the Nortel PBX systems you can not have an intercom work this way. Intercom (DIG) will allow you to program an Intercom number to a phone per group and you can only call one phone at a time. I suggest replacing the speakers with ones that have volume controls or moving the current speakers so...
  17. tgoldsmith

    Symposium Real Time Display - no data

    If it worked before then stopped you need to log into the CCMS goto start control panel administration tools then services. You will need to restart CCMS_ICEServices, CCMS_RDC, and CCMS_SDP Services.
  18. tgoldsmith

    Dial 9

    LD 86 PRT ESN You will see the AC1 or AC2. These are your access codes. It is not as simple as just adding it. You will need to point NPA's, SPN's, etc to use these AC's.
  19. tgoldsmith

    Routing numbers to new DID PRI's

    As I mentioned before, Make sure you have a 4 digit number as your LDN. ld 21 PT1000 REQ: prt TYPE: ldn TYPE LDN_DATA CUST 0 TYPE LDN_DATA CUST 00 OPT XLDN DLDN NO LDN0 1118[highlight #CC0000][/highlight] LDN1 LDN2 LDN3 LDN4 LDN5 ICI 00 R000 ICI 01 ICI 02 LD3 ICI 03 LD0 ICI 04 LD1 ICI 05 LD2...
  20. tgoldsmith

    MWI lamp for non nortel analog phones

    I would say all analog phones that have a message lamp would work. I was able to light up led lights from back in the day I got from Radio Shack connected to analog lines that were call forwarded to voicemail.

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