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I recently moved a MICS and since we have down sized i defaulted the system, now the system is set to pulse dialing and i need it to send tones but have no idea how to change this. any help would be appreciated

Have a Opt 61 with mermail. Modem connection is not connected up correctly. Modem to an A/B switch A to a modem cable, B to a cable not labled. My hands are tied since I am not on site to troubleshoot. Is there a way you can gain access to Mermail from the pbx terminal thru dial up modem...

great! that worked. thanks!

I have a NORSTAR MISC that i think i may want to default, i am not sure how to do this and how a "squared system" is set up, this is a system we moved from a large office and now only need for 2 people and a few misc phones in the warehouse. is squaring the system simple? I have some...

Recently i removed a VOIP circuit to my system so we were not billing, now that we are needing to bill for calls our cdr records are not reporting correctly. for the flag byte i now get a 0 instead of a 2 for all calls, this is causing our billing system to show these as incomplete calls and we...

we have tried everything with the phone, we later found that it is with any line the the second call gets dropped. another note is that i have go as far as replacing the MSDL card and the T-1 card as well. this will work about 75% of the time then all at once no secondary calls will go...

I should also add that when this problem happens it happens with all lines but is most noticed on thise line since it has the most traffic.

this is the MARPed phone for the main number. this is a random problem, it works about 75% of the time and i have never duplicated the problem with an on switch call. DES RECEPT TN 012 0 01 02 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 5644700 TGAR 0 LDN NO NCOS 1 SGRP 0 RNPG 1 SCI 0 SSU 0000...

i am having troubles with rejected calls, when i call the number and it is not in use everything works bus as soon as line 1 is in use all other calls to that number are rejected and the caller gets a "line is disconnected" message. below is the d-channel monitoring in ld 96. both calling...

that is easier to understand, thank you. now it is telling me the reason is "unassigned number" however i can call the number and connect but the next call will be rejected. this works about half the time and the other half the calls are rejected. any ideas?

this might be overkill but wanted to make sure i had enough DCH 0 UIPE_IMSG CC_SETUPCOMP_IND REF 00003001 CH 8 1 TOD 12:24:18 PRIM HDR: 2F 00 01 00 06 00 MSG HDR: 08 02 01 60 38 00 DTC001 DCH 0 UIPE_IMSG CC_SETUP_IND REF 00003081 CH 8 2 TOD 12:25:14 PRIM HDR: 2F 00 01 00 3E...

Can anybody tell me how to translate this information, i have several calls getting rejected for some reason. Thanks

i am a phone guy so please excuse my lack of understanding, but would anybody be able to tell me how to configure T.38 on a 2811 router, this is out voip router and we are having a great deal of trouble faxing over it. we are running 12.4 which i beleave is the latest software. thanks

we are running 12.4, do you have the config for t38, it was working fine for a while but no longer works

it is a CMDU, and it is rel 3

thanks, we will work on this, as for now changing to g.711 has helped the problem, not sure about how well but we were able to fax several times without a problem. thanks

Thank you ver much!! I greatly appreciate the help.

Thanks John, and of course i am going to ask how i would go about dedicating my fax to a single channel on the circuit

I have been having a lot of problems with faxing over an outbound circuit, we have decided that we can change the protocol for the fax line (in the voip router)but i need a way to tell our VOIP router that just the fax needs te be sent out differently. first off can i add an identifier at the...

no, it is defaulted to 729, what effects would changing have on the bandwidth overall, is there a way that i could recognize just the fax and have it sent as g.711