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  1. winter71

    Avaya 302D attendant console ringtone

    Hey.. I am just wondering if it is possible to change the ringtone Avaya 302D attendant console? And if so, how
  2. winter71

    Blocking incoming calls from specific numbers

    I remember reading that it is possible to block incoming calls from a specific extension by utilizing EC500. I seem to remember that it was stated that you needed to set up a soft line for this. Is that correct? Or can I set up a digital extension for example and do the EC500 trick on that...
  3. winter71

    EC500 Compatibility

    Hmm.. he had his cell phone forwarded to a different cell phone and once that was turned off everything worked as normal. Or should I say that calls were being noticed by end user. I am going to assume that the phone it was forwarded to was getting the calls. Thanks for everybodys help though.
  4. winter71

    EC500 Compatibility

    Changed Cell carrier. I'll do a list trace and see what I come up with.
  5. winter71

    EC500 Compatibility

    We have just switched providers and kept the old numbers. But for some reason our EC500 system does not forward calls correctly anymore. Is the EC500 system dependant on provider or system??
  6. winter71

    serial numbers from digital phones

    Thank you much.
  7. winter71

    serial numbers from digital phones

    Ah! Thank you sirs.. Appreciate that. Now is there a way to get that in a report form if I wanted to pull it for lets say 50 phones?
  8. winter71

    serial numbers from digital phones

    Just wondering if there is an easy way to retrieve serial numbers from a digital station? I seem to remember reading something along those lines before, but it's been a while ago so I was just wondering if I am incorrect or not.
  9. winter71

    Spontaneous calls

    Nah.. totally random parties on the other end and all of the users I have talked to claims that they have never had any contact with this people prior. I am wondering if there is an employee out there with to much time on their hands and playing with the transfer button. As soon as I have a...
  10. winter71

    Spontaneous calls

    Nah... there is one more, but like.. he's not even really sure about how to install a analog phone so... heh.. I doubt he has the capacity to figure that one out.
  11. winter71

    Spontaneous calls

    We are having an issue where sometimes what will happen is that the phone will start ringing at one of our stations, user picks it up but they will hear ringing on the other end and the other end will reply like our user was calling them. There's no apparent pattern as to who might be on the...
  12. winter71

    Trunk Test

    Oh.. hmm.. ok.. that makes sense. Thanks! If I want one specific trunk I am assuming that I could create a trunk group consisting of that particular trunk and then route a call to that trunk group. Is that correct?
  13. winter71

    Trunk Test

    Oh.. Didn't know the type of trunk would make a difference. We are talking about ISDN trunks here. So how would I do that?
  14. winter71

    Trunk Test

    Ok.. I've been standing up, sitting down and standing up and sitting down again while scratching my head but still no closer to a solution. What are the requirements to be able to make trunk test calls from a specific station? As in what do I need to have enable to be able to do that. And...
  15. winter71

    4610 IP Phone - weird dial tone behavior

    If you are talking about the headset button on the left hand side then the answer is no. It is set to off.
  16. winter71

    4610 IP Phone - weird dial tone behavior

    I am sure this is something really easy, but I have noticed that always when I first pick up the phone I get no dial tone, but when I hit the hook once I will get it. So basically this is how it goes, Off hook - no dial tone on hook off hook - dial tone So what am I overlooking here?
  17. winter71

    Adding an IP Phone

    Worked like a charm. Got it to take priority to the voice vlan so we look good to go. Anyhoo, thanks to all that helped. You guys pointed me in the right direction when I needed it.
  18. winter71

    Adding an IP Phone

    Looks like I need some more help here.. sigh.. Keep getting Bad router? error message. This is what I did.. CallSV=IP address of C-lan card. Subnet Mask: 255.255.255.128 (from the ip interface screen in definity) Router I set up as the gateway that is also in the ip interface screen for the...
  19. winter71

    Adding an IP Phone

    Awesome. I figured as much. Thanks for your help.
  20. winter71

    Adding an IP Phone

    A TN799DP would be a good example of a CLAN circuit pack I take it?

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