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I finally figured it out. My security group was blocking it on the internal firewall. Thanks for the suggestions N1T15H!

Thanks for the reply N1T15H. Yes, that is enabled. Any other thoughts?

I am trying to connect to the device information of a phone by typing http:<ip address> or by clicking on the ip address of the phone within call manager. Some of the phones I am unable to connect to. However, the phones that I can't connect to appear to be at the same location. What would...

They are being moved to the same circuit so I can't change it to 7/10 digit number. I guess I will look at moving the meetme numbers to a different range. Thanks for your help.

We are moving to FoIP (faxing) solution. One of the money saving options is to consolidate our PRI's. In doing so, I came across 20 numbers that overlap with our meetme numbers. Is there a way to get the faxes to go to the Rightfax server when one of those 20 numbers is dialed? Yet, still...

Has anyone heard a release date for UCM 8? Do you know if it will support virtualization, specifically for Hyper V?

The settings are set on the device. So is my only option to change the MOH (to something different) is by using the bat tool?

Does anyone know of a way to change the MOH for all the phones at a remote site without having to go in and change every phone? We are running CallManager 4.2.3.

Never mind, I finally found the answer. I have to disable DHCP first.

Does anyone know how to change the ip address of a 7961 phone manually? When I press settings, network config, ip address, I then unlock the page, and I then get the edit button. But when I select edit, I get the error message "That key is not active here"

I have a IPCC server that is integrated to our "CCM1" server and have a phone that registers to our "CCM3" server and that phone is able to be part of the acd queue.

If I understand you correctly, you can go to users, access rights, functional groups on the call manager admin page to determine what they can and can't do.

I am not sure how many people know about this, so I thought I would put it out there for everyone who might be purchasing or upgrading their equipment. http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview09186a0080107d79.html

Thanks Jeter, that is what I was looking for. It worked.

Can anyone tell me how I would adjust the moh volume on call manager 4.2.3? I thought there was a decible level that I could change but I don't remember where this parameter is located. Thanks in advance!

We have a problem with a site that only dials 7 digits for a local call while the rest dial 10 digits. We originally were on two clusters and converted them into one cluster. When they dial 9,748-4242 they end up at extension 9748 which is a valid extension in our system. I have looked at the...

We rebooted our router and that fixed the problem with the calls dropping. During a recent upgrade we experienced problems that would cause a 1-2 second delay in answering a call or picking the call up from being on hold or even hanging the call up. I am not sure if that is the same thing you...

We are able to determine that it is only happening on a specific local PRI. We are running on version CCM 4.2 and using H323. I am not sure off hand what IOS is on the router. We did experience some slowness on one of our gateways/router when connecting to it. We were running some debugs on...

I am hoping someone can help me out. TAC is taking forever to help figure it out. We have a problem with incoming calls from the pstn to anyone in the company in that the call connects but within 1-5 minutes, the call gets dropped. The caller hears dead air but never really receives the...