Can't connect to ip phone using HTTP

[beachbum5280]

I am trying to connect to the device information of a phone by typing http:<ip address> or by clicking on the ip address of the phone within call manager. Some of the phones I am unable to connect to. However, the phones that I can't connect to appear to be at the same location. What would cause this?

 

[N1T15H]

See on Phone configuration page (Device -> Phone)

Scroll down, to see a setting called Web Access, whether this is YES or NO.

 

[beachbum5280]

Thanks for the reply N1T15H. Yes, that is enabled. Any other thoughts?

 

[N1T15H]

What exactly you getting when you pointing your browser ? Can have a screenshot ?

To get the exact result, just make a search for device by its MAC address:
Device -> Phone.
Search by phone MAC. Then go to the Phone Config Page.

Then on the page, you will see the IP address, as a clickable link. Click on it.

 

[beachbum5280]

I finally figured it out. My security group was blocking it on the internal firewall. Thanks for the suggestions N1T15H!