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Note that this is the script that's running :- USE [AvayaSBCCRT] GO DECLARE @YEAR int; DECLARE @MONTH int; DECLARE @DAY int; -- Specify the date in terms of year, month and day, of the oldest data you wish -- to retain in the IPOCCR database. For example, the default values of 2009, 1 and 1...

Hi Chaps, I have a problem with CCR 5.0. The customers database is full, so I'm running the performdeletion.sql file, with the following :- year @ 2012 month @ 1 day @ 1 and when I execute, I do not get any records deleted at all. When I go in to the database using the management tool, I...

Sorry, it doesn't work on new and/or unused profiles either. You can only set Forward on Busy OR Forward on No Answer and not both at the same time.

Hi Chaps, Has anyone else noticed that you can not set a Call Forward on Busy + No Answer via the Configuration tab on One-X Portal? If you try to edit a profile, then select the drop down and change mode to mobile twinning/call forwarding/etc, then select Call Forward, you can only select on...

Unfortunately the upgrade didn't fix the issue. However, the IP DECT Base Stations were in 3 separate clusters (as some are out of Air-Sync Range) and we've found one that was set up to be used with an ACM rather than an IPO. Ping has been stable for sometime since changing this, however we're...

Aye we managed to get one in rather quickly :)

Cheers Peter, we'll give that a go today and I'll let you know the result

Hi Peter 8.1.85 + it happens about 8 hours after a power-cycle (so it's not bias to a time as such)

Hello! I was wondering if anyone had experienced this problem too, or could offer any advice. We have an IP500v2 and Release 8.1.85 The system suffers from high latency (anywhere from 1000ms to 3000ms) and packet loss, however the issue seems to 'cycle' 1 - For ~8 hours the system is fine...

Why Hello, I have a problem with the inbound CLI on the 3720 DECT Handsets Software Release: 9.0.3 DECT Handset Firmware: 4.2.3 Base Station Firmware: 6.0.23 Have added the IPDECT_EXTERNAL_CLI_PRESENTED to the NoUser SourceNumber tab and rebooted (have also removed and rebooted, then added...

We found that redundant One-X Portal users (One-X Portal had been installed), were taking the PhoneManager Pro Licenses! Switching the users back to Basic users resolved the issue.

Try 900N Dial 1900N

We've used both the ZyXel SIP to Analogue converters and more recently the Cisco version, both work perfectly, albeit the Cisco version was better - easier to configure and the call quality seemed better.

I'd go for a server that meets the required specs and use the Application Server iso file to create a Linux VoiceMail Pro / One-X Server. Additionally, when we've tried this before we've had issues routing (One-X), we linked the sites using the LAN2 port, however the customers network on both...

It starts for me, but just freezes, usually at 741Mb, however now it's freezing at 22%. I wish they could host the .rpm files for VoiceMail Pro separately :/

Morning All (or afternoon/evening depending on your locations!) I've been trying to download the R9.0 SP3 version of the Application Server iso file and the download always freezes at 741Mb, doesn't seem to matter what I use (the Avaya download tool, or download normally..ie or firefox!) Does...

Hi Ami, Unfortunately that was one of the first things we tried after we ruled out the network/pc

IPO has been rebooted. Yes PhoneManager Pro Licenses can no longer be purchased and is no longer supported by Avaya, hence I'm asking if anyone here has had this problem before :)

For no apparent reason! IPO500v2 - R8.0.18 PhoneManager Version - 4.2.44 Licenses - 10 PM PRO, 4 available. 1 of the 6 users keeps being reverted back to lite. They'll be logged in for a while and then suddenly the license message pops up and they're back to lite again. The user has more...

Hi CptIpo, I had a similar problem with 1616/1608i's. After much messing around, I upgraded the firmware on each handset to the latest version at the time (R8.1 SP5) and that fixed the problem.