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I had looked on another site and had seen a 2944UW HVD listed and had erroneously concluded that there's a 2944 UW and a 2944UW HVD. After going back and re-reading the specs on the 2944UW, it is a HVD controller. I've ordered another anyway as at this point I'm convinced I either have a bad...

>>Hey Steve!! Yes, this will be an issue. From our previous conversations you do have an HVD library.<< Yep, that's how I finally caught it. I went back and re-read what you had sent me before, and then I double checked what I had ordered. I had just assumed that the 2944UW was an HVD and...

Followup... At the suggestion of someone else on another forum, I tried removing the bar codes and then trying to format the tapes. This got past the invalid media warning and the robotic arm grabbed the tape, inserted it in the drive, the drive formatted it and released it, however when the...

>>Have you tried reinstalling the driver? (If you aren't already doing it, use the Veritas driver).<< Yep. I have downloaded Veritas's latest device drivers and loaded them. Thanks, Steve

>>could be a number of things, but it does point to bad hardware.<< That's my take at this point. >>Another question, has this worked at all in this configuration before?<< No, I bought the unit used and I just purchased the Backup Exec 9.1 so it's a new setup. >>Can the library be setup...

>>2. Take the barcodes off the tapes, run and inventory on them, then maybe an erase - if it all works, try a backup.<< Ok, I tried that. This time, it didn't get the incompatible media error. I tried to erase the first tape. The robotic arm grabbed the tape, placed it in the tape drive, and...

>>1. Are the barcodes the right ones for these tapes? Disabling barcodes rules should fix this though.<< I believe so. DLT tapes are supposed to end in a "D" suffix which these do. >>2. Take the barcodes off the tapes, run and inventory on them, then maybe an erase - if it all works, try a...

>>I have a DELL LTO library with HP tape drives. I bought some LTO tapes and they didn't work. Same error as you are seeing. I called the vendor and found that I needed to buy tapes designed for HP tape drives. (Not all tapes work in all tape drives even if they are the same format (DLT, LTO...

I posted this in the Storagetek forum, but I thought someone here may have an answer.... I have a Storagetek 9730 with 2-Quantum DLT7000 drives, 30 slots, 10 Sony DLT7000 tapes with bar codes inserted, Veritas 9.1 backup software with latest update and driver update installed, Win2003 Server...

Storagetek 9730 with 2-Quantum DLT7000 drives, 30 slots, 10 Sony DLT7000 tapes with bar codes inserted, Veritas 9.1 backup software with latest update and driver update installed, Win2003 Server. Everything has installed just fine. I can see the tape library, drives and slots in the BackupExec...

Several questions: 1. I have 10 DLT IV tapes in a 9730 that has 2 DLT7000 drives in it. When I try to scan or inventory the tapes, I get a &quot;The job failed with the following error: Library error - incompatible storage media detected in robotic library.&quot; Any idea why? I'm using the...