I posted this in the Storagetek forum, but I thought someone here may have an answer....
I have a Storagetek 9730 with 2-Quantum DLT7000 drives, 30 slots, 10 Sony DLT7000 tapes with bar codes inserted, Veritas 9.1 backup software with latest update and driver update installed, Win2003 Server.
Everything has installed just fine. I can see the tape library, drives and slots in the BackupExec software. In the device view I can see that BackupExec can read the barcode information on all the tapes correctly.
However, every time I try to format a tape (or access it in any other way) I get the following error:
"The job failed with the following error: Library error - incompatible storage media detected in robotic library."
The robotic arm doesn't even move to check what type of "storage media" is in the library. I have unchecked "Use Barcode Rules" in accordance with the only tech document I could find on Veritas's site.
I have totally uninstalled and reinstalled everything from the ground up. The StorageTek unit seems to pass its own startup diagnostics just fine.
Does anyone have any idea what's causing this? Is anyone successfully using a StorageTek 9730 with Veritas BackupExec 9.1?
Any help would be GREATLY appreciated!!!
Thanks,
Steve
I have a Storagetek 9730 with 2-Quantum DLT7000 drives, 30 slots, 10 Sony DLT7000 tapes with bar codes inserted, Veritas 9.1 backup software with latest update and driver update installed, Win2003 Server.
Everything has installed just fine. I can see the tape library, drives and slots in the BackupExec software. In the device view I can see that BackupExec can read the barcode information on all the tapes correctly.
However, every time I try to format a tape (or access it in any other way) I get the following error:
"The job failed with the following error: Library error - incompatible storage media detected in robotic library."
The robotic arm doesn't even move to check what type of "storage media" is in the library. I have unchecked "Use Barcode Rules" in accordance with the only tech document I could find on Veritas's site.
I have totally uninstalled and reinstalled everything from the ground up. The StorageTek unit seems to pass its own startup diagnostics just fine.
Does anyone have any idea what's causing this? Is anyone successfully using a StorageTek 9730 with Veritas BackupExec 9.1?
Any help would be GREATLY appreciated!!!
Thanks,
Steve