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My (Arcserve) backup had a failure with the error below. I was told that this was a Microsoft issue and not Arcserver? This VSS writer ( Dhcp Jet Writer ) has reported a failure on a thaw event. Is this a serious error? What do I need to do to resolve this? Or prevent it from happening in the...

Thanks for all your help. The backup ran successfully last night. Not sure how that happened as I haven't made any changes but I'll keep an eye on it. Thanks again for your time. Cheers! Cylc

As far as I can see, no one's changed the access to the drive or file. No, the drive/file does not get backed up. There is antivirus running on the main server however it doesn't run during the time of the db maintenence. No changes has been made to the system between when it was working and...

Hi Yes I checked the box to show all steps and that's all there was. The error logs show: BACKUP failed to complete the command BACKUP DATABASE [SHAFTESBURY] TO DISK = N'E:\SQL_Backups_SQL\SHAFTESBURY_db_200603091930.SQLBAK' WITH INIT , NOUNLOAD , NOSKIP , STATS = 10, NOFORMAT This...

Thanks SQLBill The Job History says: Executed as user: FIZZ\PRIMUS$. sqlmaint.exe failed. [SQLSTATE 42000] (Error 22029). The step failed. Where can I find the Server Error Logs? Cheers Cylc

Our backup has failed with the error msg below: Event Type: Error Event Source: MSSQLSERVER Event Category: (6) Event ID: 17055 Date: 09/03/2006 Time: 19:30:33 User: NT AUTHORITY\SYSTEM Computer: PRIMUS Description: 3041 : BACKUP failed to complete the command BACKUP DATABASE [SHAFTESBURY]...

Thanks for all your help, the issue's been resolved now. VNC was just running in the wrong mode - it should be in service mode not user. Cheers! Cylc

I'm not sure, to be honest. I will ask the system admin. VNC has always been in use since I started, there must have been a reason for it. Thanks.

Thanks for the replies guys. Smorgan11 - the server is on MS Server 2003, the local machines are XP Rick998 - There's no problems pinging the server, there's always a reply. And the event logs shows these 2 errors: VNCServerWin32: TcpListener on port 5800 failed (unable to bind listening...

Hi, Let me first say I'm by no means a technical user, however, I have be charged to find the solution to this. Prior to the Christmas holidays, we have had no problems whatsoever using VNC from our local machines to connect to the main server (at least 3 of us did regularly). However, since...

Thanks, vschumpy. Cheers Cylc

Our backup has failed with the following error: This VSS writer ( Dhcp Jet Writer ) had reported a failure on the thaw event. Can someone please let me know what that means and what I can do to stop it from happening? Many thanks, Cylc

Hi ARRoss I changed the time of the schedule, although I changed it for a different reason but it's not happened since. Anyhow, as sandyboy said, changing times could help, so maybe that's the way to go. Cheers! Cylc

Hi vschumpy Thank you for your quick response. It's good to know that i's just informational. Cheers! cylc

We have had a number of warnings on the Event Viewer related to Brightstor ID: 49 OFA Driver "Backup Agent for Open Files has dropped a log message intended for Brightstor" Can someone please advise on what this is? Where do I find this message? Is it something potentially critical for our...

Hi speshalyst, Thanks for replying. I've tried that but i'm still not receiving the email. Any other ideas? Cheers!

I've been trying to change the receipient of the daily backup notification but to no avail. I've searched the forum but haven't been able to find any similar issues to mine. Our IT Manager will be leaving and he needs to stop receiving the message while I need to start receiving them. I've...

Thanks, vschumpy. I will check this out. Cheers, Cylc

Hi all, My backup failed last night with the following message. E8602 Failed to read from database (DBNAME=SHAFTESBURY, EC=PRIMUS: Backup Agent Error - (546) "VDI interface GetConfiguration () failed.") Tried searching for it on CA but could find nothing matching. Anyone could shed any...