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We we went about 48 hours without any issues but they have came back. A little more information to the issue though. Customer stated that when they called the DECT phone from a 5410 deskphone it displayed call rejected. The 3720 DECT phone never rang but did show the call from the deskphone as a...

Gunnar it was set for 60ms. Changed to 20ms now must wait and see what happens. tlpete, software level is 6.0.23 c and provisioning is not enabled.

I currently have a IP Office 500 V2 at Release 8.1(85) and DECT R4 Compact RBS with 4 3720 handsets. The Dect R4 was installed several years ago and had no issues with it while the customer was on a IP Office 500 V1 chassis. Since we upgraded to the V2 chassis and upgraded to release 8.1(85)...

I have a IP Office 412 that is at release 6.1.12 that keeps rebooting on its own. It is in a SCN with two other 500's. We were getting a Watchdog error causing reboots when we first went to 6.1.5 but, since the upgrade the reboots are not as frequent and don't have the same error. SSA -...

Customer has Replay T1 from Trisys. The Delta Server was being used to save the SMDR data as a .csv file that the call recording software could pull the call information from and then attach to the appropriate recording. We installed Kiwi 30 day free trial as a temporary fix but the customer is...

Thanks to all for your input and help. We upgraded to 6.1.12 Teusday evening and as of Thursday morning no more problems with the system rebooting. Just have to find a fix to replace delta server.

Never had release 7. Upgraded to 6.1.12. We will wait and see now.

SSA is only showing informtion from 10:38am Tuesday, which is the when the system started back from the last reboot. Will get a monitor trace going.

Sunday evening did a upgrade on a 412 from 5.0.8 to 6.1.5. Since the upgrade the system has rebooted three times. Twice on Monday at approxiamately 11:30am and 5:30pm and again at 10:35 Tuesday. Need help! if need more info let me know.

First site has a T1 at 1.5mbs dedicated to voice traffic only. Site two has metro ethernet at 3.0mbs dedicated to voice only. The t1 is a point to point no QoS but, the metro ethernet link does have QoS setup on it. If needed. I just talked to our technical staff and they came to the...

In further testing of the problem, we have found the trouble starts when the configuration file size goes over 256kb. From the documentation I have seen the limit is 1meg on the 412.

Switch port is set to 100 half duplex.

I have a SCN consisting of three systems. Main location is a 412 release 5.0(8) with VMPro, approx 280 extensions and config size is 252kb. First remote site is a 500v2 release 6.0(8) with no voicemail, approx 30 extensions and config size of 43 kb. Second remote site is a 500v2 release 6.1(5)...

Noticed it has been a few months with no more responses. Did anyone ever find a fix for this? Have a IP 500 V2 release 6.0.8 with VM pro running on a windows 7 pc and 1400 series digital phones. Customer is stating that when they go to check voicemail the visual voice button doesn't work and...

Yes, have VM Pro but we are maxed out on licenses and run out of pathes to voicemail now as it is.

No, haven't tried with the new release. It was installed with either 4.0 or 4.1. I will have to set one up and see if the newer release will send the information correctly now or not.

What are known issues of going over 360 users on the 412? A system I maintain currently has 270 users on it but only 208 extensions. Of the 208 extensions their are 8 analog, 16 IP, and the rest are digital. Most of the additional users are being used for routing calls to a fax server. Example...

For future reference got word from my vendor. Stutter dial tone from a central offce will not pass through the system on any 4.2 software releases. Was big enough issue with customer that I moved them back to 4.1.12 and everything works properly now.

Sorry for the long delay, larger fires to put out. I have now tried all combinations of settings I can come up with to get the stutter dial tone to work from the line appearance buttons and it still wont work. The stutter comes through fine using ARS set to secondary dial tone on and system...

Has anyone found any fixes to the above problem? I am having the same issue with a IP Office 500 that was recently upgraded to 4.2.14 and since then when you select the line appearance button you get only dial tone no stutter. If however you access the line through dialing 9 you get the stutter...