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Recent content by VoiceOfJoe

  1. VoiceOfJoe

    BCM 6.0 to IP Office 7.0 - IP phone compatibility

    So we are simply switching the phones over from UNIStim 5.1 (or some other more current release) to SIP 4.1 firmware (or what is ever more current). Awesome! that's what I needed to know. VOJ
  2. VoiceOfJoe

    BCM 6.0 to IP Office 7.0 - IP phone compatibility

    We are on BCM450 6.0 system and purchasing the 1230 IP deskphones. We are running the latest SU update and on UNIStim 5.1 release (firmware: 062AC8D). This is working fine. My issue is as I explore a possible future migration to IP OFFICE at some point, I want to make sure the IP phones I'm...
  3. VoiceOfJoe

    Is SSH into BCM450 / 6.0 1220 IP phones possible?

    I'll play around with a local 1220 IP phone that I can put my hands on, rather than start experimenting with a remote phone. I'm not sure what the provisioning file should look like. The 1220 phone on my desk is running firmware 062AC7M. VOJ
  4. VoiceOfJoe

    Is SSH into BCM450 / 6.0 1220 IP phones possible?

    I recall reading something about being able to ssh into a VoIP phone. I've got some 1120 IP phones in a remote location and want to inspect their configuration. They work fine and I can ping them. When I ssh (putty) into one of them, I get a "login-as:" prompt. What login do I use? Any...
  5. VoiceOfJoe

    VoIP - Bria for Outlook

    Ok. But we do have the softphone option from Nortel. Correct? Do you see future releases of the BCM providing support for SIP phones or possiblity of a SIP gateway? Our users at present are looking specifically for Outlook integration. Ease of dialing directly from their contacts list...
  6. VoiceOfJoe

    VoIP - Bria for Outlook

    One of our users is asking if our BCM450 6.0 system will support a 3rd party softphone for Outlook, called: Bria for Outlook (see www.counterpath.com). It uses SIP - session initiated protocol. Is this even an option in our BCM environment?? I guess it speaks to how open is the BCM in this...
  7. VoiceOfJoe

    BCM450 R6 - Remote Worker keycode

    The documentation says to forward ports 30000 to 30999 along with 7000-7002 (UDP). Maybe that's my problem. I'll test this and see. Tnanks! VOJ
  8. VoiceOfJoe

    BCM450 R6 - Remote Worker keycode

    Here is a line item from our BEM - keycodes screen: ACTIVE NAT Traversal / Remote Working 1 Is the correct keycode for Remote Worker feature? I ask because the documentation only references "Remote Worker" description. VOJ
  9. VoiceOfJoe

    Trying to improve quality music on hold

    Have the same problem. We use Comcast Digital Music service which we feed into AM/FM Stereo Receiver (Tape In) and use the (Aux Out) into the music jack on our BCM450. Would be curious to know if there is a fix too!! VOJ
  10. VoiceOfJoe

    BCM450 R6 - MCC Attempt to Connect to a Disabled Modem??

    MCC Attempt to Connect to a Disabled Modem. CLID = 2699343135 This message shows up on and off in our Admin alarm logs? Does this mean someone attempting to dial into our BCM? VOJ
  11. VoiceOfJoe

    BCM450 r6 - Are BCM backups disruptive to operations?

    Because we run 7x24, I only want to schedule one weekly backup. Backup to USB would work. I thought backup to BCM would be faster, but I also wanted a off-site copy. How big might the backup get (how big of a USB drive should I get)? Thanks for the feedback. - VOJ
  12. VoiceOfJoe

    BCM450 r6 - Are BCM backups disruptive to operations?

    If we schedule the backup to the BCM on a off-time (e.g Sun 2am), can we copy these backup files manually to a USB drive from the BCM after the fact? Where are these backup files located and how do you access them. VOJ
  13. VoiceOfJoe

    BCM450 r6 - Are BCM backups disruptive to operations?

    A while back on BCM400 we attempted to schedule BCM backups, but found they would take down call pilot in the process which impacted our 7x24 call center. Has this changed on r6.0? When and how to most BCM admins perform backups of their configuration and data? Best practice.. VOJ
  14. VoiceOfJoe

    New Michigan E911 Law for PBX Systems

    BCM450 r6.0 - IP phones are 1220's. - VOJ
  15. VoiceOfJoe

    New Michigan E911 Law for PBX Systems

    Can someone summarize what this means to us if I have a remote office with 20 IP phones all running over a Layer 2 pt-to-pt link back to a main office/call center/bcm. All inbound toll-free traffic 1) When remote location makes outbound calls, the actually route out the main office which is...

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