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Recent content by telklass

  1. telklass

    Avaya Aura CM 6.1

    Hello Guys, The Avaya CM 6.1 give a strange issue ... ip phone are losing sever configuration, from time to time . First start evething appear to be normal , just right after a few min/hours all phone are showing in the screen discover x.x.x.x (ip addr) can someone here can give a clue on...
  2. telklass

    Avaya Symposium vs IE

    Hi All , is anybody facing issue with symposium on OS win version 10 , as Microsoft has announced the end of IE on later version , but yet Avaya app stuck on version 10 . RTD feature on symposium keeps giving err while trying to filters on the board . See below : I hope someone has good...
  3. telklass

    QM issue : no audio or video content is associated with this Contact

    Hi Folks , Looking on how to find out the root cause of issue on QM , while playing contact and facing with the error or : no audio or video content is associated with this Contact All audio is available on acr , and licences are find. Looking forward to your reply . Thanks !
  4. telklass

    Print CDR info from calls on CS1000

    Thank you – Are the calls from an acd agent also pops out from CDR data , the idea is to get CDR info from ip set but not for all acd agents . I guess If yes, I will have lot of data pops out . Thanks !
  5. telklass

    Print CDR info from calls on CS1000

    Thank you I am checking the buffer has not content CDR data unfortunately , it's DIS >ld 117 OAM000 => stat buf CDR DIS TRF DIS STN DIS Storage space is 0.9% full Not Connected Thanks !
  6. telklass

    Print CDR info from calls on CS1000

    Is there a cmd to navigate to these logs without phisycally establish a connection between pc an tty port ? Thanks !
  7. telklass

    Print CDR info from calls on CS1000

    So what happen for alls call made on a previous date - All lost ?
  8. telklass

    Print CDR info from calls on CS1000

    Reallty ! Real time ?
  9. telklass

    Print CDR info from calls on CS1000

    Hi Guys, Is there an LD where i can extrat the CDR data from extensions, to list calls on CS1000 made to a specific date and time Checking CDR settings and it's been well set up on the system , so i need is just to know where i can find those datas. Looking forward to your reply. Thanks !
  10. telklass

    VTRK zone 10 vs IP Phone zones 1

    Think you, Is that has something to see on call disconnected each time when trafic is high ? Thanks !
  11. telklass

    VTRK zone 10 vs IP Phone zones 1

    Hi Guys , Most of our ip phone are configured on zone 1 on the call server , and the vtrk is on zone 10 configured for BB (best band width) this is something that we will change to BQ (best quality G.711) do you guys know what is the relation between zone 1 typically configured on phones and...
  12. telklass

    CS1K - Calls drop automatically 5 seconds on high trafic

    Hello guys , I Just come right there ,hopefully you guys can give a clue . Having call server up and running on a co resident system , both CS are shadowing data , each has an MGC with 2 DSP , DB1 96 DB2 32 , also both the call server are within the security domain on on ucm - we recently...
  13. telklass

    Forward incoming call from acd queue to another extrernal number

    Hello Sir, Of course, agent receive dial tone , and the origante call is imediately placing on hold while agent press the transfer button in order to place the call. Yes, i will do a trace and revert . Thanks !
  14. telklass

    Forward incoming call from acd queue to another extrernal number

    Sure, it's ok . But while being in call i can't even do the first step , which mean , call the number then make the transfer. Thanks !

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