Recent content by TelecomGuyUT

I got it. It was mad about the QSIG for some reason. I tore down the config and rebuilt as NI2 and I can get calls to complete. Here is what I ended up with: TYPE RDB CUST 00 ROUT 2 DES SONUS TKTP DID M911_ANI NO M911_TONE NO NPID_TBL_NUM 0 SAT NO RCLS EXT VTRK NO NODE DTRK...

You are correct. I sending it to an IDC table, but I got the same thing.

Hi Splic3d, Its really not specifically. Its a local call, so its just at the NXX level. FEAT net TRAN ac1 TYPE npa NPA 1801 NPA 1801 RLI 4 DMI 42 LDID 437XX LDID 437XX LDID 437XX SDRR LDID CODES = 3 ITEI NONE MEM AVAIL: (U/P): 98328190 USED U P: 5652998 288633 TOT...

Hey Guys, I have a PRI circuit up between Rls a 5.5 CS1000e and a Sonus SBC 1000. We will be using it for a connection to and from MS Lync pretty soon. I have configuring the route and the D-channel as TIE and DID using QSIG. I'm using MSGI/MSGO in LD 96 to watch the D-channel messages and...

If its a branch office configuration, maybe the call server (located in the standby site) is in Active mode instead of Standby?

Hi dabble, Depending on the firmware that you have on your phones, you can implement DSCP to tag packets and then use duplicate media streaming to record calls to and from IP phones. And yes, depending on the codec(s) used that can eat up a lot of bandwidth. (which is why your network guys...

Hi CrystalComer24, It would be helpful to know what you are trying to add.

First you need to get access either to the Contact Center Management Application website (this would be the IP address of the server) or load a client on your PC. (depends on the release of software on your Symposium)

I guess it depends on the level of detail you want to get into...

The only time that I have experienced this, I had just replaced my PC and I was using the wrong username. Are you using CPSID for the username or CPSID1110?

adam.lott@gmail.com 801-319-1839

Hi MartyMar74, Where is the site located? (might have bearing on who is willing to come out...) :)

I have CC6 and IEX integrated and accurate. It was kind of a beast to get it all working right as you have to program everything in CCMS and then duplicate it in IEX totalview so that it knows what to do with the data for the different applications and skillsets. If the time is ahead 15...

Hi contl01, If the toll free numbers are ringing into the PBX directly from the carrier, you can print your IDC tables in LD 49 to see if that's where the conversion takes place. Then cut/past the output into Excel to to make it easier to search.

To add to this a little more, when I dial the back-end toll free number ANI comes through like it should. But the NUM PLAN is E.164 too. .enl msgi 29 debg .enl msgo 29 debg . DCH 29 Q931_IMSG SETUP REF 00003500 CH 29 19 TOD 15:20:57 CK 54A97822 PROGRESS: ORIG ADDR IS NOT ISDN CALLING...