Recent content by Tech guy 297

Yes, We end up returning the controller back to Mitel. We couldn't access the ethernet ports, the controller didn't want to boot. Neither mitel support tech could have helped us. A shoutout to them btw.

Hello, We've cheked the reset botton and it's not stuck. It needs to be something else.

Hello, I have a brand new EX controller, and this is the first time I’ve encountered this issue. It’s brand new out of the box, but when I power it on, ETH1, ETH3, and ETH4 stay steadily lit, as if frozen. I tried to reset it, but with no luck. The Ethernet ports are not working, and the power...

Hello, does a MiVBConsole operates on a active domain controller or it needs to be on a local computer. Right now whenever a user logs in using their account on active domain controller, we need to run the wizard everytime so the MiVBConsole can operate.

Do u know how can i program the printer port? Via command, ssh or?

Hi guys, after upgrading from MiVb 8.0 to 10.0 my system ports have lost his baud rate. Right now we're using the printing port for smdr logs but it's not working because i can't change the baud rate. How can i change my baud rate to 9600 again? Do you guys now if the printer port works in MiVB...

The problem is that i can't put a baud rate for the network printer do you have any idea

Hi guys, After upgrading to MiVB 10.0 Jazzware is receiving invalid call records from the Mitel PBX. Jazware call acounting was working on Mivb 8.0. We've Reset the Jazz device, same issue, still no valid calls coming from the Mitel PBX. Do u guys now if something has changed in Mivb 10.0...

Thank you for your response guys.

Hi guys, does mitel ex controller supports ASU-II? Can you buy a CIM Port module for the ex controller? Thx

Hi Guys, I want that when someone calls a specific Direct Inward Dial (DID) number, it rings on two cellular phones simultaneously. I’ve used a phantom number and rerouted it to a speed dial, which works but only for one cellular phone. When I add the two phantom numbers in a ring group, it...

How do you program IP trunk on MiVB 9.0 and up. because we're going to migrate to MiVB 10.1 but doesnt get the network IPadress option to fill in under ICP/PBX networking -> IP networking -> Network IP address. One PBX is MiVB 10.1 and the other one is 8.0

but how does MSL know, we've had 2 hardware pbx that was communication on ip trunk but right know we are going to migrate one pbx to virtual to 10.1 and that ip/trunk network adress option has gone

Hi guys, i have a problem in MiVb 10.1 the option Network IP adress doesn't come so i can't fil the ip adress of the ip trunking. ICP/PBX Networking > IP networking > Network IP adress. What other solutions are? i dont see the option network ip adress. i see it on MiVb 8.0

Hi guys i have an ax controller version 9.4 when i access the server manager to upgrade the system i find this error. i've already tried to deactivate the serviclelink then clear hardware-id and activate the servicelink. i can ping https://swdlgw.mitel.com/ from the MiVB. My DNS is ok and i have...