Recent content by SXWizard

Contact AMC support directly to remove the 3300 from the DLM. the email is license.support@mitel.com as I remember.

Typically you add an ARs entry of 9011 (digits dialed) +and unknown (number of digits to follow) to route International calls.

Found this in he MiVB Help files: Baud Rate System-generated, protected field. Indicates the operating speed of the port. The maximum programmable baud rate is 19200. Note that although it is possible to enter new baud rates via the command line, these changes do not actually take effect in the...

What happens if you call the DID extension from an internal extension?

On the MiVB did you assign a COS to the message port (RAD) with the correct timers set for the recording length? if not, then the MiVB will take the RAD out of service.

it is possible that your outgoing callerID (DID Servce Number) is not allowed by the carrier. Are you using a MBG in the SIP trunk connection?

In Maintenance use the State command, i.e.State Extension xxxx, etc.

Did you create a COS for the RADs and set the timers correctly? if not then the RAD will fail ad go out of service.

What happens when attempting an outgoing call? Fast busy, etc? What appears on the screen of the pone making the call?

Look for MS Teams Solution Guide and Mitel Assistant User Guide. Also, Mitel Assistant 1.1.1 Configuration and Troubleshooting Guide and Mitel Assistant Release Notes.

Go to Maintenance commands and run the State command on each of those PLIDs. Look for something Out of Service etc.

Here is a list of supported hones from a MiVB release 10.1 system.

Login and celect trunks. Then select Analog trunks>Trunk Assignment to see if you have analog trunks. Do the same for E&M Trunks.

It appears that you have PRI and SIP trunks. Are there any other type of trunks connected to the controller - E&M or LS/GS?

can you issue the SIP LINK STATE ALL command in maintenance to see wha SIP link is down?