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Recent content by SMagy78

  1. SMagy78

    IP Office and BCM400

    Hi ... Thanks you very much
  2. SMagy78

    IP Office and BCM400

    Hi ... I have a BCM400 in jordan and an IP Office in England, if i need to connect it to each other through IP Trunk, whats the best protocol to complete this connection, H.323 or SIP ? Thanks ..
  3. SMagy78

    Mini CallPilot

    Hi ... Is there a way to reset the mini callpilot password connected to CS1000 >> Thanks .
  4. SMagy78

    CLID Send Number throug IP Trunk

    Hi ... the Technical Support tell me that this digit is not from ISP, where may be added in IP Office and How can I remove it ?
  5. SMagy78

    BCM450 and Polycom-RMX

    Hi ... Instead of Patch's, Is there a Way to Echo Cancellation on BCM , and How can I reduce the gain of the Volume ? Thanks
  6. SMagy78

    CLID Send Number throug IP Trunk

    Thanks ,,, its working now, but when i dial from it, now the number appear is 04 + the i number i was send ... note that i just but in TN : 900Ns5503224, the nuber now appear is 045503224, from where this 04 come? is there any way to remove it . thanks alot .
  7. SMagy78

    BCM450 and Polycom-RMX

    Hi ... The BCM is Rls 6.0 and no Patches applied. Is there a Patches to this Rls, plz can you give me a link to download it .
  8. SMagy78

    CLID Send Number throug IP Trunk

    Hi ... I have configure an H.323 IP Trunk with ITSP, The ITSP provide just an outgoing trunk, when I make a call from this trunk, the Caller ID Send to the other phone or mobile is 04 code + Extn no. (if I call from Extn no. 101, the number send is 04101). I configure the ARS like this SC ...
  9. SMagy78

    Contact Store Issue

    Hi .. I forget to do this ,, its now working, thanks you very much .
  10. SMagy78

    Contact Store Issue

    Hi ... actually I do this, but with no result, the same when search .
  11. SMagy78

    Contact Store Issue

    Hi ... When I try to Search in the contact store for example from 1/7/2012 to 16/7/2012, the result just show the recording in 1/7/2012, why this occur ? is there a way to solve it ? Thanks
  12. SMagy78

    Avaya IP Office and H.323 Trunk

    Hi ... I do it, but now the number apppear when i call drom it to my mobile is Unavailable. in the ARS this is my configuration code : 077xxxxxxx TN : 9077N Feature : Dial LineID : 17 when I change the TN to number as you suggest i cant dial i configure a new SC like this SC : 9077N...
  13. SMagy78

    CCR and IP Office

    Hi ,,, I have an IP Office with CCR Configured with it , its connected and running ok , but some times when i try to generate a report the following message appear in the report ( the following IP Office experienxeed communication failure with CCR for the periods stated report date during...
  14. SMagy78

    CCR and Historical Reports Problem .

    Hi All .. The SQL 2005 and the server is Windows Server 2008R2 Standard ,64-bit OS, 3G RAM, and two hard disk now i configure 3 agent and the volume of the call is normally . the IPCCR Created in 8/3/2012, for example when i need to generate report from for example from 9/3//2012 to 20/4/2012...
  15. SMagy78

    BCM450 and Polycom-RMX

    Hi ... I have the following Scenario, I have a VOIP Router with 8 analog line connected to ATM8 to the BCM, then from BCM PRI card Connected to the Polycom, mean when the some on inside the company want to using the conference call on of the analog line then converted to polycom using PRI...
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