Recent content by rtetryyt

I used the search function before I posted and it didn't come up. but thanks for busting my chops.

I know how to add a NEW CLID entry, but where do I go if I just want to CHANGE an existing entry? LD 15? What commands? Thanks!!!!!!!

I have posted 2 TNB's below. I want the first phone(7676) to roll and hunt to(7737)and then if (7737) doesn't answer I want it to roll back to the voicemail for 7676. But it's not doing that. When it hits 7737 it just continuously rings forever. Any ideas why? DES E112 TN 021 0 00 01 TYPE...

Will it stay on screen or do you have to keep pushing the button to check?

Is there a way to have the message waiting light illuminate on more than one phone when there is a message waiting in a particular mailbox? I'm running an older verson of Audix.

I am trying to phase out my Call Master III's and change to 2420's. The agents however don't like the fact that the calls waiting in Queue don't continually display. On the old Callmasters it would stay on the display as long as you were logged in. On the new 2420's you have to push the...

Thank You Guys!!

I got a new 24 port analog card to change out with my old 8 port. In the past I tried just installing the new card, but it wouldn't work. I remember the Avaya tech telling me I had to change board or change something to get it to work. Can someone tell me the command? Thanks Travis

I'm trying to set up the LPK on this 3904 and I get SCH3301. What am I doing wrong? DES SLSURG TN 001 0 00 11 TYPE 3904 CDEN 8D CUST 0 ERL 0 FDN 3999 TGAR 1 LDN NO NCOS 0 SGRP 0 RNPG 0 SCI 0 SSU XLST CLS CTD FBD WTA LPR MTD FNA HTA TDD HFD GRLD CRPD STSD MWA LMPN RMMD SMWD AAD...

This is strange. I have a G3si. If someone is sending Caller ID info to me I see the caller's number right away, but if they are sending nothing or 'unavailable' I see a weird 206(Seattle) area code for every long distance call.It's the same number every time. I had Qwest out here to look at my...

If I dial someone with a particular 8410d phone, the display works just fine, but disappears as soon as the call is answered. Very annoying. Anyone run across this?

Where do I look to see what the default password is in my BCM50? I reset it on a mailbox, but can't find what it's been reset to. Thanks!

I have 2 operators that answer phones for a hospital switchboard. They use regular attendant consoles. They do not have to log in as an agent and it is not set up as an ACD group. The other day we had a code blue and the normal dedicated phone that people call on for emergencies was broken. So...

I am in the 712 area code and only part of it is local in my city. As a result, some outgoing calls are long distance. The problem is that if someone doesn't know better they dial the area code for a local call and then I get charged for the call because it's going out my dedicated long distance...

I get a bunch of sales calls from the same people every month. I set up a solicitor mailbox of 1111. I have been writing down the DID numbers of these sales people each month. Isn't there a table that I can enter them into that automatically takes their incoming call and routes it to the 1111...