Recent content by Nortel4Ever

I was having issues with proper disconnect on a Fibre to POTS device. I noticed that when the far end disconnected first the Fibre/POTS device provided busy tone. Checking the box for System -Telephony-Unsupervised Analog Trunk Disconnect Handling fixed the issue. When you check the...

I opened a ticket with Avaya about this and they said the Presence buttons populating the main display are operating normally and this is "design intent". I argued that a J179/JEM does not operate this way on an IP Office and that this behaviour detracts from the user's experience as the user...

That is not the problem, all of those duplicate primary line appearances were removed when the system was first being programmed.

I just turned up an ACO yesterday that includes a reception station and back-up reception station both with J179 and a single JEM on each J179. Call is answered, Transfer soft key is pressed, User button on the JEM is selected, all of the sudden the 8 positions on the J179 main display are...

We have put IP phones on LAN 2 using the IPO as DHCP server many times and very large sites with no issues until now. LAN 1 is on the customer's subnet, LAN 2 is the default 192.168.43.x with 200 DHCP addresses. I have asked the customer's IT guy to try putting a phone on the production network...

IPO 11.1.3.0.0 Build 23 with PRI, 2 DS30, 1 DS16, 21 IP phones all in the same physical location at the rest of the system. IP Phone (J159) users will receive a call but the caller cannot hear the IP Phone user until the call is either Held or Parked first. After that the call can proceed as...

It's obviously your SIP provider...

As @derfloh said the UCM uses the information configured in the IPO's IP Route table to determine if the data is sent out of LAN1 or LAN2.

That's typical of Avaya, with systems I've been installing since 7.0 and it seems they are always changing the way the Park button works to un-Park a call. With some software releases when you push the Park button once to un-Park the call the CLID of the caller is displayed, the call is not...

No, I do not believe so. That would be controlled by the firmware uploaded to the phone from the IPO and I don't think there is anyway to edit the firmware file on the IPO's SD card.

System Status - Active Calls is your friend

PRIs!!!! YES SIP Trunks - NO

Google smtp office365 settings and you will find all you need....

If you want to dial 9 first you need a Short Code of 9N - Dial - N - Line Group 50 Main If you want to dial without the 9 first then your Short Code would be ? - Dial - . - Line Group 50 Main

Internal speed dial is a User action External speed dial is a Dial action I believe the first button on the JEM is Button 25