Recent content by ngstan

Yeah I just noticed I can't type in those fields.

Before I change that, what exactly does option 5 control and what does the 3 change it to?

I just filled out a request on there site and a few others. Thanks!

Trying to figure out if our NEC SV9100 has the ability to set the outgoing caller ID name. Is there somewhere in WebPro to do this or is it all dependent on the carrier? Right now we are showing up as 'potential spam' on some carriers or as an ex-employee's name. We would just like to have it...

Appreciate it! Thanks again for your help!

I understand what you're saying. I just feel like we got/bought a lot of things we didn't need or have no idea what its for. If we paid for it, I'd like to utilize it if it helps me or helps the company manage the phone system better. We've had this system almost 3 years now and I've done my...

It looks like they're all set to 1 on 20-06. Guessing I would need to make the person in the department who is going to monitor/training a different number in the first column (#2) and then make the phones that will be monitored a separate number as well (#3). Then leave everyone else in the...

Yeah the vendor never really mentioned the software when they originally setup our phone system. I wonder what else we're licensed for but have no software or information on how to use it. I'll have to see if I can either get them to respond to me or find another vendor who can at least get me...

How can I tell which phone is on which COS? Is that in 15-01/15-02 somewhere?

Feature No Group Name Feature Name License Qty Expiry Date Used Licenses Remain Licenses 5304 Desktop Application UCS Attendant Client 70 Never - - 5305 UCS Client 70 Never - - 5309...

I'm guessing that is separate software/license from the SV9100 and needs installed on a server somewhere?

How would I choose those options just for an individual phone then? I don't like the idea of everyone being able to monitor everyone even though they'd need the commands to do it. Thanks.

That's good to know. I will leave 20-13-10 checked then. Do I need to do that on all 15 classes or just the first one? As far as I know we're only using one class. Unless it is talking about trunk lines which we have 15.

That was it! I didn't have 20-13-15 and 20-13-16 enabled. Just enabled them and it works now! That is cool! :) Thanks for the information.

Other than programming *01 trunk keys for each line in 15-07 (which I'm doing now), is there a way via software or web interface to monitor the lines? I'd like to see how many are in use and any other information that is available. Is that possible with the 9100 or does it require additional...