Recent content by NewTechinTown

Find the VM extension under Bus 1 in the MBM Section in the RED DOT named Resources. Bus 1 will have a bunch of ports(101-132 I think) and if you open them up one by one and look at the general tab, youll see what extension is attached. You should be able to disable the port there and one by one...

Any way to reduce the number of hops between to points. Can the ISP do this on their end.

You need to assign the sets with a public OLI and then ask your service provider to route 911 traffic to the respective location.

You can hook up the phone without a router if the IP office lets you assign a public address to it and the phone can find a public address. The DSL connection you mentioned probably could just barely handle the Voice transmission but might have a rough time if your pushing alot of data!

Nortel makes a fantastic Hybrid system that lets you start small and evolve at your own pace and is extremely easy to manage.

You might be able to assign the Set a public OLI and ask the carrier to route 911 to an address specific to the OLI. We have to do this with our customers. We provide hosted VOIP services to local businesses and our CLEC allows us to tag certain OLI's with their respective addresses. Depends on...

Have a 400 with some remote sites(i2004's to a Public IP) and from time to time I cannot get dial tone from the BCM yet the call will proceed as normal. Any thoughts are greatly appreciated.

I am in the process of creating/implementing an IVR solution for a Taxi Company. We have above average knowledge on BCM's but this would be the first IVR undertaking. We have the ability to create the database but how it communicates with the BCM is the gray area(Yes I know there are keycodes to...

You have to go into the configuration manager of the BCM and Login. From there you select telnet on the Telephony Services Menu and make sure that it is enabled(default is disabled). Then if the BCM is on the network you can use any computer to access it through the command prompt. Start CMD and...

Do an MSC Core upload from the telset interface. This should fix the patch problem.

Biv 343 There is a patch portion of a patch for the 200/400 as well. Also I know from personal repeated experience that doing DN changes from the Wizards before the patches have been applied has caused me great heartache.

I remember now. This has been bothering me for days. We had this problem with 4 switches in a row and I couldnt remember what it was. Thomen is right but the Platform Init is to dramatic. The reason the patch wont take is because the MSC Card is not uploaded to the motherboard. Do an MSC Upload...

Also is your computer behind a firewall or on the network?

Did you notice the reply to your thread. Did you use the Wizards prior to uploading the patch?

Bcm 50's are at 2.0 s/w. For the 400 3.7 is more reliable than 4.0 to date... Nortels 1st run of any new release is always scarry. And for the record... Support for BCM's is not near as difficult as Nortel wants you to beleive. We can help you with everything you've listed; Tech Support...