Recent content by NealKMK

Thanks for the response. Called my vendor and he suggested that one of the amphenol connectors came loose and needed to be reseated. reseated the connections and Lines 1 & 2 came back up. All this stress over a loose connection. Thanks again. this site has been a life saver on many more occassions.

I have a Nortel ICS 6.1 system With three VOIP lines provided by comcast. Last Friday 2 of the lines went dead. I can select them on the T-7316e but there is no dial tone on line 1 or line 2. Line 3 works fine. I checked the Comcast modem and there is dial tone coming out from the modem to the...

Just got the new Call Pilot from my Vendor with 25 licenses on it. Read through the PDF installation file that came with it on a disk. it says that the CP can be accessed using a crossover cable and then pulling up the Call Manager using my browser. it says use the 192.168.110.10 ip address. I...

Disregard the last post. I called my vendor, Atlas Phones and got the license problem resolved. Thanks again for you assistance.

How do I get more? How are they installed? Thanks for your help.

I have a call Pilot 100 system with 16 users When I attempted to create the 15th users Voice mailbox it only comes up as an informational mailbox and won't let me change it to Subscriber. As far as I have been able to determine the call pilot 100 should allow 40 mailboxes to be created. Not sure...

Did all that you suggested and it all looked good to me. Then I figured it out. When I set up the new password I started it with 38, since that is the DN that I was working on. I found out that if I put in a 4 digit password starting with any number except 38 the password was OK and then when I...

Just installed a new T7316e on my Nortel CICS 6.1 with Call Pilot attached. Created a new voicemail box for DN38. First time opening voicemail prompted to change password from default. Entered 38XXXX and Confirmed. Message "Password OK". Closed mailbox, attempted to re-enter with new password...

I knew it had to be simple! :-) Thank you very much.

I managed to change the Gen Del. Mb back to Ext28 where it was originally. I then added the personal MB to ext24. Unaswered calls go to ext28 by default. This is the way the system was set up originally. This may sound stupid but how do I call the MB on ext28 to check messages? There is no...

I have a Nortel CallPilot voice mail system attached to my Nortel CICS. I have set up the General Delivery Mailbox to go to one of our extensions in the office but now I can't initialize the personal mailbox on that extension. Is there a way to have two mailboxs on one extension?

It worked!. I went through all the steps you outlined and something must have been out or wack because now it works. I can make an outgoing call. I really appreciate all of your patience. I learned more about this system in a weekend than I did in the last year. I can't thank you enough for...

When I press 9 on the intercom on a regular phone I get Line 2 and a dial tone.

Thanks for the feedback. I have set all the parameters that have specified but still no luck in making an outside call. When I try to dial a number the message I get back says that the number I have dialed is incorrect and when it repeats back the number I dialed it always starts with 37. When a...

Hi guys, I think I have it figured out. I paid a "Professional" to install this equipment last year as I was unfamiliar with it. All My experience had been with G3 PBX. I brought in my Multi-Meter this morning and started looking for the -31 vdc for the ATA port and found the pair that it is...