I have a Nortel ICS 6.1 system With three VOIP lines provided by comcast. Last Friday 2 of the lines went dead. I can select them on the T-7316e but there is no dial tone on line 1 or line 2. Line 3 works fine. I checked the Comcast modem and there is dial tone coming out from the modem to the 66 block. Not sure where to go from here. Any suggestions would be appreciated.
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I have a Nortel ICS 6.1 system With 1
- Thread starter NealKMK
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Thanks for the response. Called my vendor and he suggested that one of the amphenol connectors came loose and needed to be reseated. reseated the connections and Lines 1 & 2 came back up. All this stress over a loose connection. Thanks again. this site has been a life saver on many more occassions.
GordonKapesMZ4
Programmer
I was going to suggest earlier that it may be a loose connection, but I was too busy to write. I've had the same problem on my BCM, even with a RJ45 breakout kit, and the line stopped working because the CO line wasn't pushed in all the way.... 
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