Recent content by mgwb

Thanks for the response virtual. We do use table tents and names currently. I'm just trying to see if there is any way to have it clearly defined on the receipt to display what register it was taken on. Looking for something like this: Order #: xx Register #: xx Thanks again.

Hello, Running Aloha QS 6.5. I am trying to configure the layout of customer receipts. I am looking for a way to cleary identify what register an order was taken on and what the order number is. For example, currently a receipt displays the order number of 60010 for an order taken on...

Hello, I have some locations running Aloha version 6.5.16 and a few on 6.5.17. I have had several instances at different units where Aloha will not accept a new password entered in the back office after a manager is prompted to do so. It just gives the error message that the password does not...

I am using quick service. We have enabled chit printing in our units to get a ticket with bigger font than the normal customer receipts. To do this as you know I had to create and use printer groups. These units have the capability of having 2 production sides open at a time but we normally...

I am not an expert as most of the people on here but if the reseller has already checked then they probably have covered it all but there is a setting in the "store settings" that allows you to choose what reports are printed at end of day. Make sure those are checked. Ask the reseller about...

Good morning, I was wondering if anyone could help me with setting up a button to automate a process in Aloha. I want to have a button set that would reroute one printer group to another. I already have an even set up that does this butt I want to be able to do this with the use of a button as...

Hello, I have a system running windows XP that is refusing to turn on. The only signs of power i see are the green light on the motherboard and a clock on the front panel. Pressing the power button does nothing. No lights and no activity. That is until I disconnect and reconnect the main...

Changing the vouchers to print 0 will print out a slip only if its over the set amount but I need to be able to have one for each order and then one for the cashiers to have signed if its over that set amount. Am i just stuck having to print out 2 for each order to be able to keep a signed copy...

I was able to get things working the way that I want them to. I went the opposite direction and just unchecked the option for the table tent #'s under store settings for chit printing. That itself made the DT # start showing on the chits. For the front counter I just had to change the button...

Thanks for the info. So there is no way to have it automatically populate the tent # off of the order # assigned by the DT terminals? I know that we can leave the tent #'s off, so would it be best to try just going by the order #'s?

Anyone have any thoughts on this? The reseller hasn't gotten back to me yet. Just wondering if anyone had any ideas on it. Thanks for any help.

How can I get Aloha to only print one voucher for customers unless an order is over a set amount? Using Aloha 6.5. I have tried printing only one voucher and setting the store settings to only require a signature if its over a set amount but it doesn't print a separate signature voucher in...

Looks like the option for "print check on close" being set to default is the solution to the problem. The other problem with the unit not printing at all was apparently due to that unit having network printers which dont work with version 6.5.16 so we had to install 6.5.17 at that unit and now...

Hello, Using Aloha 6.5. I know how to get chits to print in addition to the guest checks that we print out for every order. I am running into a problem in that we need to have the tent #'s print on the chits for our front counter orders but we dont use tent #'s for our drive thru orders...

It is printing both tickets at the same time when the order is closed. I checked out the options on the Tenders but they were not checked. On Friday, at one of our units, I was able to get it to stop doing this by going to Maintenance, System, Revenue Centers and changing the option of...