Recent content by mavstech

I have this solution deployed on two IPO customers. Picks up the call on the line side. IPO remains out of it. One time purchase and you can use any PC/Server to save records as long as you need to. You can search recordings and attach to emails. https://usbcallrecord.com/

I finally got a DIGI One SP to work correctly. Works very well. Another device worked but would not release the port when the connection was closed thus locking up the RAD.

Does anyone have experience doing this and if so using what adapter and what settings. Thank you

I was able to resolve this. At some point the analog line was ported to the PRI. I was not informed when this was done. The calls came in through the default incoming route dial I guess. Assigned this line to the the correct line group and all is working correctly now.

It does not appear on the receptionist set. It rings only to hunt group 200

I have and IP office programmed as follows: Incoming lines 978-632-8292 (analog line 5) and DID 978-730-8500 with Default destination for both incoming call routes is hunt group 200. Fallback for both is extension 100 Hunt group 200 is collective call waiting with overflow mode call to AA...

Thank you very much for the clarification.

Thank you all for the explaination. The only time the variant is critical then is only when going from earlier versions like 4.1 XC to 7.1 XC correct?

I could even use a "CDA" 7.1 XC Feature cartridge?

I just tested it on my system and works as stated. Are you sure you are restricting the correct extension? Try feature *0 then press one of the intercom keys to verify the extension number. Just a thought.

Does Hit Feature 85 mean: pressing a button programmed with that feature or physically pressing the feature button followed by 85?

The only way I believe you can do that is to use Set Lock Found in programming under restrictions/set restrictions.

I am trying to expand the current system to add a second 6 port fiber card. I have the upgrade tools necessary to perform the upgrade. Is there different variants of the standard 7.0 software? I know XC has three variants NA, USA, and CDA. Are the NA and USA variants interchangeable?

I am somewhat confused about the different variances of norstar software. I know CDA is for Canada. Is NA and USA software interchangeable? If i need to upgrade from NA 7.0 to 7.1 XC do I use USA 7.1 XC or NA 7.1 XC software?

I cannot locate am MCK specific forum.