TelecomGuyUt and Laurentiu,
I appreciate your response to this post. Unfortunately we already found someone. If it does not work out I will try and contact you. Thank You.
Ok, so printed a ADAN which I believe shows my MSDL. Please see the following:
ADAN DCH 0
CTYP MSDL
GRP 0
DNUM 14
PORT 1
DES LP002DCH00
USR PRI
DCHL 2
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC NI2
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD...
KCFLHRC
Thanks for your response. I have 2 network groups 0 and 1. I will check what is in slots 0-7. I am hoping I can at least get one Dual PRI card in. I will post what I find. Thanks again for your response.
How can I check to see if I can provision anymore PRI's on my switch? I have a CS1000MG Succession 3.0. My hardware supports up to loop to 52. I already have 8 Pri's provisioned. They reside on loops 2,3,18,19,34,35,56,57. I am in need to add 3 additional PRI's. I have PRI cards but not...
Recently one of the techs attempted to make changes to the call scripts. Ever since the change, calls are not presented like they are suppose to. We are looking for a contractor to come to our site and revamp our call scripts. Please reply to this post if anyone is interested.
Recently one of the techs attempted to make changes to the call scripts. Ever since the change, calls are not presented like they are suppose to. We are looking for a contractor to come to our site and revamp our call scripts. Please reply to this post if anyone is interested.
OK, I am new to symposium and have been tasked to find out why an agent that has been assigned a skillset priority of 7 occasionally recieves a call before 5 other agents that are idle and are skillset priority 2. Can anyone point me in a direction as to where I can start to looking to resolve...
I usually do not print my history file too often but have in the past and it worked just fine. Today I tried to print it in ld 22 and nothing. So I went to ld 17 to see if I can chg it and this is what i got:
SCH5593...
Thnx guys for the info. There are some empty slots. Other slots are analog cards but no sets built on them. I will have to check to see about the key code thing. Thnx agaian!
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