Recent content by macdouglas

So is there a way to have the line ring first on 210, and then ring on 210 and 234? "Never hold discussions with the monkey when the organ grinder is in the room." -Winston Churchill

877.335.5552 "Never hold discussions with the monkey when the organ grinder is in the room." -Winston Churchill

that's what I thought but I removed appearance from 210 and the calls rang twice on icm and then quit ringing after the call went to the HG. I only removed L001 and L002 appearance to test, do I have to remove all of them before it works? for instance: if L001 is ring only and L004 is set to...

I have a system at a small tech school that they want lines 001-032 to ring twice on DN210 (recept) then to ring on 210 and 234 4 times, then roll to AA. facts: all lines A&R on 210 and 211, HG01 (DN696) has members: 210 and 234, A&R, broadcast, overflow 400(VM DN), FNA on 210 set to 696, 2...

thanks, The RAID was preexisting but the card is new Maybe he's just not allowing enough time "Never hold discussions with the monkey when the organ grinder is in the room." -Winston Churchill

I have a brother tech who just installed a raid card in a BCM, the HDD and Mirror lights are amber and the Power/status light is flashing red but all systems are functioning normally as far as he can tell. He unplugged the top drive and the lights went green (power status solid red) but on...

And furthermore... when I call into the main office number which is on the same circuit as the 800 numbers and dial 301, it forwards to his cell whether it's on or off. so that would seem to indicate that the ccr tree that sends the call is responsible but again: they come in and go out on...

What I can't figure out is how the system knows, the time it takes for the line to show that the call is being dropped seems like it isn't enough to even get a response from the mobile network. also, it happens when forwarded to an iPhone on AT&T which also goes to mobile VM when the phone is...

It's about a year behind but.... New wrinkle, I had the cust open Monitor and look at lines, when his cell phone was on and I called in, all he saw was a too-quick-to-read blip on the line and then it goes back to Idle when his phone is off, it shows the incoming call connected and it doesn't...

No dice, condition persists. The big problem is that I'm not on site but I was there yesterday and I'm trying to avoid a return trip. I just don't think I can walk the user through BCM monitor and be confident that he'll be able to tell me what he sees when this happens. "Never hold...

PRI, No voip "Never hold discussions with the monkey when the organ grinder is in the room." -Winston Churchill

Customer has a BCM50 2.0, This is what I know: calls come in on an 800 number, are answered by AA, sent to CCR tree, node 0 is transfer to DN301 when the customer has his desktop set forwarded to his T-mobile cell and his cell is powered on, callers get a fast busy when the customer has his...

how do you dial out? do you press 9? A ship in the harbour is safe, but that's not what ships are for.

The software on the PCMCIA to Compact Flash Adapter and 256MB Compact Flash Card is proprietary but the cards aren't, you could plug it into a PCMCIA slot on a laptop and view or copy files. I had a customer who replaced his with a store bought card (no dea why) and just copied the software from...

5- 15 seconds I think it's a combination of lag from the CO and lag from the Wireless carriers. It's a PRI. I demo'd for the customer and for now he's just happy it's doing what he wants it to do. The only odd part is 8 lines redirected using a 7 digit local number, one needed 10 digits. go...