Recent content by kswinnen

Ok thanks tlpeter! I will just add een third appearance to the phone...

Thanks for the reply. I enabled "call waiting" and enabled announcements but I get a busy tone when making second call to user. Tried also only "call waiting" but busy tone... User has 2 lines + "reserve last ca" Any idea? Thanks!

Dear all, small question :) IPO 4.2 (+ Voicemail Pro) Is it possible to do queuing on a user (number). More info: I want to forward an external call (comming in to group reception)to a user, when the user is busy I want to drop the call in his queue. So the caller gets moh until the user...

Is there any reason why you can only import 500 contacts in the CSV directory? The maximum was 999 contacts previous? The IPO runs on 4.1(12) Is this a known issue? Thanks!

Ok perfect, is it possible to do it with a system shortcode? for all 0044 phone calls breakout in UK? Thanksç

Dear all, I have a small question for you. I have a site running SCN, one IP500 in Belgium and one IP500 in the UK. My question: is it possible to make an local outbreak? For example, if a belgian user calls a UK number I want to break out from the AVAYA in the UK and viceversa. Thanks for...

Thanks guys!! you solved my problem, it seems to work perfectly!! Thanks again!

Dear all, I have a simple question for you (difficult for me :)) I have a IPO (remote site) with 1 incoming number and 4 phones, this number is routed to 1 group (all the phones are in that group). Now something simple, the client asks me to provide the following: They deliver a 24h service...

We upgraded a few months ago the ipoffice. Do I also need to upgrade the AVPP?

Hello, for the moment we have a problem with 3616 phones on ipoffice. When they boot (or reboot), everything goes okay until: loading firmware (if neccesary) trying 10.0.0.10 (ip ipoffice) rebooting Anybody an idea? I can ping the phones ip and the ipoffice ip. Phones still working until...

Hi, I installed an IPO Small Office for the UK. (5410 phones) Everything seems to work, except when they call out (using the ISDN lines), there is lots of bad noise on the line. ISDN lines are perfect because the old Panasonic does the job :) Has it something to do with the 'TEI'? Used 0 and...

Thanks guys for the answers! And indeed, the problem is different subnets (multiple sites). I try to find out the UDP forwarding. Many thanks

Guys, little question for you! One of our customers has a Citrix environment (5 servers / 100 users). They have Phonemanager (V3.0.14) installed on the servers but the problem is that they do not see any updated icons (Free/Busy info). (First 5 logged on users to the Citrix environment do see...

Thanks guys for the reply. Is there anyone who has experience with the Audiocodes gateway? Because I don't get the picture for the connection, witch device does the calling (VOIP), the gateway or the IP500. :) THanks

Dear, we are setting up OCS 2007 and we have an IP500 in the office. Like found on the website, the connectio with IP OFFICE is not directly supported. Is there anyway we can set up the connection? I found out that IP OFFICE is supported when using a 'Gateway'. For example: Audiocodes...